Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
s***n –
목디스크로 구입했어요. 오늘 하루 해보는데도 추천할만하네요
Customer –
생각보다 괜찮음.기대 안하고 가격이 싸서 버린다 생각하고 구입했는데 효과있음
P***A –
nice quality, helps to relieve headache and neck pain.
Customer –
아직 사용전입니다. 사용후에 추가 후기를 올리겠습니다
Y***e –
가격대비 괜찬은거 같음
C***u –
Not doing what I expected – instead if pushing the head up, it extending the chin up hyperflexing the cervicals back. I think the better result was using the inflatable ine but tgat was blocking/pressing the blood vessels. It’s still usable but not with the expected result. The build is also not very solid.
Customer –
Реальность превзошла мои ожидания. Этот регулируемый воротник сделан очень качественно. Посылка пришла быстро. Я очень доволен и рекомендую этого продавца.
n***r –
턱이 좀 불변함
s***s –
반품했어요
H***M –
가성비 좋아요 목도 잘 잡아주고 가격이상 품질입니다.
냥***r –
착용하고 있기 좀 힘들어요. 목디스크증세가 있어서 구매했는데 첨엔 턱도 좀 아프고..그래도 10분 정도 하고 나면 어깨가 좀 덜 결리는 것같긴한데 기분탓인건지…ㅎ
b***r –
목이 아파서 사용중인데 사용하기 편해요
d***r –
좋음
K***r –
배송시간 동안 가격이 5천원 더 내려가다니..ㅠㅠ
h***r –
좋아요
Customer –
it would correct the neck immediately but it will stop you from having wrong postures and stop making it worse. If anything beyond $60 I would not recommend it. The air bag is not wide and big enough to push the cervical region forwards. The other parts are well made but the back cover needs extra strap to hold the air bag tighter.
s***n –
이거 좋아요 견이기하고 잠들어 버릴 정도로 편하고 좋습니다
Y***n –
매우 좋습니다 강츄
L***u –
little hard to use but value for money
a***i –
perfect
M***n –
Отличная штука… моя шея отдохнула… я довольна , даже очень ! Спасибо за быструю доставку…
S***N –
확실하게 고정해주고 너무 만족스럽네요
m***r –
잘 받았습니다
A***s –
Produto conforme o anunciado. Entrega rápida.
a***r –
사진,설명이랑 똑 같고 성능이 뛰어나요.구매 만족 합니다
S***m –
잘 받았습니다 🙂 빠른배송과 꼼꼼한 포장 감사드려요!
s***r –
좋아요
Customer –
생각보다 품질 괜찮습니다. 목을 잘 잡아줍니다.
Customer –
engaging DM my fun
D***r –
good product works well to relax my cervicales.
Customer –
Looks ok
대***박 –
괜찮은데 공기 주머니가 불량이네요.
2***r –
Качественный товар 10 из 10
Customer –
기능은 잘하는데, 천이 생각 보다 까슬거려서 극세사천 덧대고 씁니다. 펌프가 매달려 있어서 좀 번거롭습니다. 탈착식이면 더 좋을듯 해요.
d***d –
I think it is great
6***r –
목 편하고 좋습니다~~
Customer –
Love this product! It’s durable and serves the purpose I bought it for! I recommend for anyone fixing their posture!
M***s –
is good but can be improved more
G***z –
Exelente, sientes el alivio al instante, pero tienes que usarlo 3 horas al día, luego reposar, no dormir con el aparato, y tener mucho cuidado con el ajuste
p***i –
good product as i want
D***a –
플라스틱 소재로 만들어졌지만, 어느정도 목을 지지해줌. 할인시에 사면 나쁘지 않으나, 여름에는 사용 못할듯.
b***b –
와이프의 목이 확 좋아졌다
a***r –
그냥저냥 사용할만 합니다
a***r –
괜찮습니다, 쓸만합니다
경***나 –
생각보다 탄탄합니다 가성비휼륭
C***e –
Este collarín es simplemente impecable. La calidad es excelente, y cada detalle refleja exactamente lo que se ve en las fotos. Es una de esas compras que superan las expectativas; no podría estar más contenta. Si están buscando collarín duro, bien hecho y que realmente cumpla lo que promete, no duden en adquirirlo. Es de esas decisiones que no se lamentan. ¡Ánimo y bendiciones!
o***r –
효과 만족 불편해
Customer –
잘쓰겠습니다 잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다잘쓰겠습니다
Z***z –
very easy to set and use
C***o –
Muy bueno. Me gusta
g***k –
리뷰 잘 안남기는데 이 가격에 이정도면 상당히 좋은 편입니다 목도 시원하구요
k***r –
불편하네요
P***a –
Era para mi mamá , ella tiene el cuello algo corto y pequeño, fue difícil al principio ajustarselo , pero si se logró , se adapta a varios tamaños de cuello El dispositivo no es lo más cómodo del mundo pero en si , es cómodo de usar Me gustó 😊, si lo recomendaria
c***r –
수고하세요 감사합니다
Customer –
교정몇시간 하면 방사통이 줄어든것 같은 느낌~목디스크 환자들에게 추천
L***h –
Excelente material se ve resistente y se ajusta muy. ir. a todos los tamaños tanto en el material que se infla más el adaptador de tamaño que gira muy bueno
G***M –
아주 빠르게 잘 받았습니다. 만듦새 무난하고(가성비) 사용방법 확인중
Customer –
쓸만할 것 같아요. 좋습니다 좋아.쓸만할 것 같아요. 좋습니다 좋아.사용법이 익숙해지면 쓸만할 것 같아요. 좋습니다 좋아 사용법이 익숙해지면 쓸만할 것 같아요. 좋습니다 좋아 사용법이 익숙해지면 쓸만할 것 같아요. 좋습니다 좋아
s***s –
나름 괜찮은거같은데요
m***o –
디자인이사진이랑 많이 다른것같긴하지만 가격대비 괜찮아요 저는앉았을때보다 누웠을때가 더편한거같아요
W***o –
MInha esposa, que viaja mais do que eu, achou difícil de criar o ambiente. Depois, achou muito bom.