Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
j***n –
All good
a***e –
Very good arrived fast
V***o –
territical integrity, security guarantees and long and safe peace and also favorable
R***g –
Received in good condition. I’m very curious if it works. Still have to try it out.
F***o –
Everything went up well, everything went up well.
S***y –
Satisfied so far, responding to the expectations.
N***a –
Excellent product and arrived very fast
l***o –
everything perfect, easy installation and smooth wifi operation
Customer –
Actually decent when it wants to work properly
J***o –
Well worth, well packaged and everything functional, like great broadband speed.
I***s –
Perfect
B***r –
Excellent product, it is even smaller than I thought and has a very good range. It arrived very quickly and meets all my expectations. I highly recommend it separately when connecting it, it appears as if it is a USB and contains the driver that is installed in seconds. Excellent purchase.
Customer –
It arrived earlier than it should have arrived, it works great
Customer –
Very good tool to speed up the Wi-Fi network, it is very useful to me thank you for getting to my home very quickly.
M***r –
Super, fast delivery.
W***a –
Good product, capture the internet speed according to your reference, see 2 bands, one 5G and the other 2.5G.
m***r –
Arrived before the expected time
G***o –
Material as described, I recommend the supplier.
Customer –
Tested, just to plug into USB3, look into the Explorer and double click on setup to install the new network map. The reception signal is correct.
A***a –
I’m using it on a PC with Linux mint 22.1 and it recognized it as working normally. I liked the purchase, it has Bluetooth along with Wi-Fi.
A***r –
Arrived, very top for the price
L***o –
returned is not an AP
J***l –
Not fully tasted but working nicely, worth it
y***e –
Great item! !
R***r –
Unfortunately, the signal reception is very weak. From the router to the computer about 5 meters, the signal dropped from 250 mb when measured near the router to 7-8 mb on the computer.
S***a –
Well received .. Thank you. Thank you. I hope this will help me capture my wifi… Happened well in time I’ll be back for the return.
s***y –
works great! !
J***l –
Puntual llegada
r***z –
Everything is fine
0***S –
Excellent operation, you just need to connect it and that’s it.
I***r –
It arrived very quickly. I already had goods from this company. I worked for half a year and thatβs it. but. not scary. what money, such a product. everything is not always under the moon. I hope this one will work longer..
z***r –
good and useful as well as cheap
J***e –
It is smaller than i thought, but it works perfectly and it is value for money as well. Recommend it!
D***y –
While it’s working. Support 5 GHz is present. Weakly gets a signal. There is nothing more to say as recently as
n***a –
Very good
7***r –
Good connection speed
A***s –
Thank you I will check it
R***e –
Just like the image. It works perfectly and does not give errors. I use it so that my PC tower has WiFi.
Customer –
best of best The performance is excellent. The speed is fast and the reception rate is quite good. If you are looking for a wireless adapter, I can recommend it. If you choose this, you can choose this.
C***k –
I received the product as the image, it pulls perfectly, I use the Linux and even then I did not have to download anything just plug * and the WiFi and Bluetooth options appears. Thank you. Thank you.
E***o –
Without packaging. It came in a plastic bag with the Zinho manual. Windows recognized the drive alone, so the drive it assembled with the software disappeared. I had to find the drive on the internet. Without the drive, it doesn’t work 5Gz
m***n –
Sending quickly
Π‘***Π° –
The Wi-Fi adapter is very good, it tries through 2 walls, it arrived much faster than it was written, quite good for its own price.
Customer –
Excellent for your own money 200-250 Mbps ping 4 ms
A***F –
Fast shipping ! ! Thx
S***o –
Works well, I recommend.
D***o –
excellent product I was delighted, 1000% recommended.
Customer –
Everything works, no complaints, it is installed on Windows 10-11. there is bluetooth. good signal. I recommend both the store and the product. Fast delivery to Dnieper Eye
Z***x –
The device met expectations, through 2 walls-5GHz gets excellent. The driver has become automatic.
Π***Ρ –
The adapter is working. I decided on the computer and the 5th GHz range worked. But on a laptop, the NR only works at 2.4 GHz. Of course I bought it for a laptop. We need to deal with the drivers. Delivery is fast in 11 days.
s***s –
Arrived an estimated time, the monse material looks a thousand solid, but works, wifi and buetooth, recommended for the price
Customer –
Good π
T***y –
excellent quality. Recommended. I will buy more
R***a –
Quickly connects and without installing drivers. Keeps the connection well. Bluetooth also works. You only need to install the drivers on the smartphone connection, etc. D. I like everything. Recommend
E***t –
Working perfectly
Customer –
Very fast speeds and came relatively fast
a***r –
Works very well. A lot more power meaning a faster computer. Thank you.
V***j –
Its range is short but it fulfills its function
z***r –
The adapter works unreservedly, the speed is suitable for work. It reaches the maximum on 5G as on the attached screen, it could be more
G***e –
Good
J***s –
It arrived in perfect condition and installation is super simple. Actually, 5G works very well without any problems.
E***i –
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Customer –
It works better than expected. Installation immediately.
C***r –
The device does the work, recommended ..
Customer –
Need to check how well it works
J***e –
Works well. Driver automatically installed when plugged in usb 3.
j***r –
Everything was fine
M***a –
Good product, Excellent