Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***i –
pretty
R***y –
I love this wig it was perfect and the quality was amazing. It is so soft and so perfect.i would recommend and purchase again! !
M***n –
It’s soft. No shading.. true to color , texture and exactly as described.i’ll definitely buy from this vendor again
m***r –
I love this piece it is well made. The flow of this wig is wonderful. It is a must have in your collection.this wig is perfect for me with a nice cap size. Hair nice and full. Easy the manage and style
c***r –
Now ladies this is a must buy… love love .this hair honey … The length,color,softness, yasssss will buy again
f***r –
This is really beautiful and exactly as the picture and quick delivery.
m***r –
Nice wig
B***n –
This wig exceeded my expectations! The texture is amazing, and it’s so easy to style. I love how lightweight it feels, and it has just the right amount of volume. The lace is soft, and it blends seamlessly with my skin tone. Definitely worth the investment!
M***s –
I absolutely love it!this was super soft and of great quality fits perfectly and felt so light will purchase again.
n***r –
The texture on this wig is extremely soft. I am able to wear it without people knowing that it is a wig. The style is nice and sleek. I am able to wear for day or night. It is adjustable in the back so i find it very comfortable to wear all day. This is such a simple way to get a professional looking hairstyle instantly.
W***r –
This wig looks exactly like the picture in description. The hair is very soft and natural looking. I finger styled and am very pleased.it fit perfectly and made me look younger. Coworkers loved it
n***n –
Very beautiful
Customer –
Gorgeous All i have to do is put some freeze and shine on it! I love it!
W***r –
I am absolutely in love with this finger wave wig! From the moment i put it on, i was amazed by the perfect wavy texture. The waves are beautifully defined.
R***s –
It fits like a dream, thanks to the combs and adjustable straps, and feels secure all day. It looks full and fabulous without being too heavy. And let me tell you, it comes ready to wear straight out of the box, which is a huge plus.
t***r –
Good
J***h –
I have put it on yet, but im loving the texture of the hair. Fast delivery
Customer –
Niceeeeee
u***r –
Great quality and fast delivery, the color and cut of the wig looks exactly like the photo. It’s beautifully constructed with natural colors , i am happy with my purchase.
a***a –
The wig is small, but pretty for people with small heads and no hair. 😍
E***r –
My first time trying a short wig , let me tell you i love it . Hold the curls perfectly, no shedding. Just but it girls
Customer –
Looks good
y***r –
The hair was just what i expected it to be, the color and lengthy met the expectations Wore it to church last sunday, and the admiration was awesome
s***r –
Made from high-quality human hair, and is durable with proper care. The lightweight, breathable cap and adjustable fit ensure comfort for wear.
P***i –
This is good
I***l –
The was nice 👍🏻
u***r –
I like that this wig is a throw on and go once you style it to fit your face. The hair texture is great and it styles very effortlessly. I would recommend.
t***r –
I love this wig it’s literally the best wig i ever own it was easy to install and even wearing it for two days on my head it still was looking fresh and straight out my scalp
e***r –
I’m satisfied. It didn’t disappoint me. This is one of the best wigs i’ve ever used. It’s breathable and very comfortable. I will recommend it to my friends who need it.
7***r –
It’s a bit tight for me but it’s very good quality and is just like the photo.
m***o –
Wig is beautiful but too small for me
3***r –
Neatly made for a quick throw on for work
w***r –
As a beginner in the wig world, i was a bit intimidated, but this wig is incredibly user-friendly. It fits comfortably and securely, making it easy to wear all day. The styling is simple, and it looks effortlessly chic right out of the box.
T***s –
Try the wig for the first time, it looks really good, the quality is good, it also keeps the curls well, the wig doesn’t have a bad smell, the color is natural, so it’s suitable for anyone. The wig fits perfectly and is not too tight or too big.
j***r –
I absolutely love this unit! If you are looking for a short cute wig this is it! It’s easy to install , good quality hair, and looks super cute! Human hair and very soft!
f***r –
If you want a go to wig, that you can just simply grab and go, then you will definitely need this wig. The curls are super nice and it has a natural color plus it is super lightweight. The quality is amazing for the price and there is absolutely no shedding so far. Super easy to install and there is no smell at all. This has become my new favorite wig.
C***h –
Good
Y***r –
Love these beautiful curls. Hair is very bouncy and holds its curls very nicely. The hair was easy to install, and maintain. So you get more than enough to do a full head.
F***r –
This human hair is a very vibrant, natural look with soft, bouncy curls that blends beautifully with skin.
Customer –
Came on time was actually impressed it came even before few stuff i ordered before the wig didn’t try it yet pretty decent for the price love it will recommend
p***r –
I usually don’t give a review but this right here baby she absolutely beautiful. Curls are soft and bouncy. Great quality wig… and baaaby the price though?! I am pleasantly surprised hunny. Girl it looks way better. I just got mine today and bout to hurry and order another while it’s on sale
S***5 –
Nice hair and good quality 👌
J***s –
I loved this finger wave unit i’ve been wanting to cut my hair lately. I decided to just go with a wig instead the finger waved are giving. The hair is sooooo soft omgg and 100% human hair definitely try this wig!! !
A***r –
This is a well-constructed wig. The hair feels great and looks wonderful. I really like the color. It appears to have several shades in it to give the wig dimension. It is very natural looking.
M***s –
It’s was dry…..not like the pic. You’re going to have to do some work on it to come to life.
B***n –
Very nice.
G***s –
The style is very cute and the hair feels natural. Once i got it right i combed it and styled to my liking and it looked so cute!
G***r –
I love this wig , the hair is so soft and manageable. I used for a client and she loved it. This is a good company with good hair!!! !
m***r –
This wig is so beautiful i will buy again 5 stars super nice
Customer –
Very pretty and light
C***h –
Okay
O***y –
Yes it is a human hair, it is as displayed by the video but the cap is small, quite suitable for people with small head circumference.
M***e –
Oh my this hair is absolutely gorgeous after cutting and fitting to my face baby she was everything. I received so many compliments on my hair and many were surprised that it was a wig. I will absolutely recommend this product to my friends and family.
T***n –
I love it!!! It’s just like the picture, just take out the pack and put it on. Doesn’t smell or itch and is very good quality hair definitely human
D***l –
This wig is so beautiful and realistic. It is very similar to the picture.i got so many compliments. I’m so glad i decided to try it. This price was shocking and amazing.it is light on your head feels like your real hair.
V***r –
I like the hair color, but the hat is a little bit smaller and tight
H***y –
Really cute.hair is soft and wig looks just like the picture.very nice wig
Customer –
I really love this hair. Soft and easy to manage. I will recommend this hair any time 👌