Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
g***r –
I couldn’t synchronize it with the App, I can’t control it from the cell phone App.
Customer –
Conforming annunce
E***s –
Arrived on time as informed.
N***i –
Sweet
Customer –
I loved it works perfectly
H***z –
Excelente
T***e –
That’s nice. Time is set as soon as blto connection, operation mode is selected, and correction is possible. It’s time-set, so you can stop working on a Saturday/day when you’re not going to work. It can only work from 9 am to 18 PM when you go to work. Depending on the fragrance used, it is possible to freely correct the operating time and waiting time. I like it quite a bit.
M***a –
Very good product recommened👍
N***. –
Good quality & looks good. hope it works well
S***n –
Doing the job
1***r –
Product arrived in the stipulated time, arrived in perfect condition, I loved it, you can buy without fear.
H***z –
Good product, serves for small and medium spaces.
8***r –
Quality exelent product is already working everything OK I will buy more
Customer –
So far so good! Just got it set up manually and after cleaning it out with alcohol, it’s been providing great fragrance levels for the room. Hopefully it keeps working!
I***e –
Great machine a bit tricky to understand to set up but great nonetheless
D***v –
super
a***r –
It works very well, the product quality is the same as in the photos, I am very satisfied with the purchase, I recommend it.
R***v –
Very slow delivery and it is impossible to connect to the app to direct the time. The device itself is good but cumbersome and not to use
Customer –
Works perfect!! I liked it a lot and it serves well with the application of the cell phone. I recommend it when it is in discount.
T***c –
nice product
d***n –
Good product, great quality, fast shipping
D***a –
Works well
y***a –
I have order five of this product for my friends … love it .. fast delivery.. I recommend it strongly
K***i –
I have two devices of this type. This one is the cheapest of them and it works best!
Customer –
Good product, fulfills its function for small spaces as a department is perfect, keeps flavored and can be programmed.
س***ي –
Very excellent and fast delivery
B***r –
Excellent machine and the fifth that I order
Customer –
Excellent
Customer –
Perfect I loved
E***a –
Very good! In all aspects!
y***a –
I ordered four for my family and friends , fast shipping. Great product 😍
O***R –
The app doesn’t really work
F***u –
Great appliance for my house, very simple to install and work very well i like and recommend 😎 Cheers
Customer –
I loved it super to keep the house cool and smelled
Y***a –
Arrived ahead of time, it is made of a thin plastic, feels good to the touch, very well finished, works perfectly, I highly recommend it, the item does its function
Customer –
The machine is powerful when explaining flaws, use it with moderation! Great
N***l –
It aromatizes very well
T***e –
That’s nice. It’s easy to control with Bluetooth. I ‘d like to buy a few more ssoldiers, but I can’t get a similar size. I’m not good because it’s mounted in the company bathroom. Good to turn off automatically when you leave work.
a***r –
Perfect. It works very well, leaving the house smellful.
P***i –
Great
A***D –
Good, beautiful appearance and good performance
M***a –
It works as specified. The control app is flawed. Present other devices that are not yours.
C***e –
Works really well. Will cover a 500 sqft room if you run it long enough settings. However, it’s not a silent as the description, but not terrible. The instruction wasn’t very clear. Took a long time to figure it out. Doesn’t work on 5g wifi.
Customer –
Good just a bit noisy
Y***i –
To get home and feel the always-smelling environment is amazing, it makes me really happy. And cooler, be able to configure various types of working hours so that you do not waste essence when there is no one on the spot. The WiFi option is easy to set up, but always start by setting by Bluetooth by holding the button “minus” (-) until CF appears in the menu. I should buy another one for the room soon. I want to wake up with a pleasant smell too.
p***r –
Very good quality, works well suitable for one room
L***z –
Speck great. Fast delivery
Customer –
Rcvd in good condition
s***r –
I tried it and it was practical and the connection was fast
A***i –
I put her in. The tank is large you can fill essential oil in ample quantity. The software is easy to use and easy to connect to the device.
D***t –
Works great but is pretty loud during operation which I do not like so much. Will try to isolate the device so that it does not vibrate so loudly.
Customer –
Great diffuser! The smells spread evenly and keep the room fresh for a long time. I especially like his quiet work and modern look. Perfect for home and office!
A***a –
Blues does not supports iPhone
a***r –
Excellent product, very satisfied, this is the 6th machine I ordered, it works perfectly in large spaces after testing others.
E***s –
It arrived before the established deadline.
y***a –
I have ordered 6of this product for my friends and me . Great product , fast delivery
N***c –
Configuration is not that easy, I still cannot connect it to Wi-Fi or Bluetooth.
a***r –
It arrived well packaged, it is the fifth machine I order and it is the one that best works in large spaces, very comfortable note 10*
e***z –
Excellent Product, excellent employee according to programs, it is definitely recommended in heat, fast board
k***e –
The product is good. How to use the dedication complex…
E***a –
Good product, leave the house totally flavored. Missing the power cord is somewhat longer and a small tube for the output of the fragrance.
Customer –
It seems that everything is fine
R***l –
I have purchased this but os missing a screw for mounting on the wall. It came with only 1cscrew instead of e screws. But it is working fine. The app needs little work, but it is ok for setting up the device. I saw now that I have to add it daily to the app. After 2 days of working. It has wifi and Bluetooth. 👍
R***i –
Can’t connect to the glands
Customer –
Thank you for the safely and fast delivery.
Customer –
Good machine
M***n –
The device is noisy. Couldn’t Connect WiFi. Customized in manual settings
1***r –
Excellent and fast
a***v –
Excellent, Willy and suites
E***z –
Excellent Product works very well
a***r –
It’s my second purchase. I ‘ve used some small ones, but it looks like the best one in the low price range. This is my second purchase. I ‘ve used some small ones, but it seems to be the best thing in the low price range.
R***a –
Perfect, guarantees that the environment smells good all the time. It is very economical. The liquid lasts much longer than with the wands. And the smell is always good until the end of the product. No waste. The Bluetooth works very well, so you can regulate the product’s output in terms of time and quantity.
M***n –
Good product fast shipping
L***e –
Arrived in perfect condition. Equipment is working well, however I could not work with application.
T***s –
Works super well and looks professional!
Customer –
I like being able to set the timer settings in detail. I wonder if it’s the end of the diffuser machine
C***o –
I liked it very much, I recommend it.
Customer –
It arrived on your date, just need to try it
I***n –
thanks thanks thanks thanks thanks thanks thanks thanksthanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks
س***ي –
Excellent speeed ship
R***a –
I received the product ahead of time. Arrived in perfect condition It is a bit difficult to configure the machine, but with patience it is achieved. Good product
Customer –
Medium quality medium size suitable for medium size places, like big rooms, not suitable for large places like hotels or villas. Bluetooth feature is useful as you can control the device remotely especially if its high wall mounted.
Customer –
Good product, I have already bought several, offer good performance.
M***h –
A suitable product for a small room
i***r –
Just Espectacular 💯 the smell all over the place. Easy to configure! Really good considering the price!!!
a***o –
love this thing ❤️ the box was a bit damaged during shipping but the product was great.
M***a –
Good product, I recommend it; But it takes a long time to arrive
L***a –
The application does not work, does not automatically turn on, you need to click every time so that the smell goes. I return it back
D***A –
Good quality, easy configuration. The key is to have good essential oil for the aroma.
V***R –
It works very well but a little noisy. Perfect for a broadcast in the living room.
Customer –
It sounds good and it is difficult to connect via WiFi. Outside of that, it works well.
Customer –
Not that good and app very sloppy
C***s –
Works well but I would have liked it to be compatible with alexa
c***l –
It’s good too. Three are in use.
o***o –
YTD
e***r –
Perfect I am very happy from purchase and what product
R***o –
Excellent Product I recommend it to the 100
F***d –
Thank you very much
A***n –
Very good and silent, I liked it a lot
Customer –
Good question
o***a –
perfect! !
D***a –
Very good !
Customer –
Amazing handy machine it’s good for a room so I put in each room.
j***a –
Top
E***z –
Very good, the diffuser cost me to install Wi-Fi, but I managed to do it and everything is already configured. I recommend only having good oil.
A***a –
Excellent Product just the same as the publication, the app easy to install and use, it works when 100% you would buy it again, fast delivery to Mexico in 10 days, recommended.
R***z –
Spectacular product, works correctly and your app is great. Super recommended, arrived super fast, has a good size and its construction is strong.
ח***ם –
Hello and welcome, I just received the package when it is open, the cardboard is torn, it really sucks
N***. –
Good quality & looks good. hope it works well
M***s –
Excellent Product
B***e –
I recommend a quality product
N***. –
Good quality & looks good. hope it works well
E***o –
It works perfectly, I had to add water to my resin because it really smells too much, it works very well, I recommend it.
m***r –
Top, good product
M***m –
Excellent Product
N***. –
Good quality & looks good. hope it works well
I***r –
Look good I haven’t used yet to buy a filling separately
V***a –
The goods arrived on time, not small and not huge. I haven’t tried it yet
A***H –
Works well
I***a –
It’s a very good product,works great. Recommend!
N***. –
Good quality & looks good. hope it works well
Customer –
And attaaaau in Ganayin shepherd
N***. –
Good quality & looks good. hope it works well
ד***ו –
Perfect, works great, excellent price for a recommended item
Customer –
Arrived fast this second time to order
Customer –
Excellent and fast delivery and product high quality and excellent guarantee Very Good Excellent and fast delivery and product High quality and excellent guarantee Very Good Excellent and fast delivery and product High quality and excellent guarantee Very good
R***n –
The product looks of very good quality, its programming is very easy, the application to link it functionally to 100 and it is much more practical to reconfigure it remotely if you put it somewhere unaccessible. It is the best price I have found for diffusors and it was completely valued.
U***r –
Just turned it on and oh…. boy this Smart Diffuser is Great. Aroma coverage area is just right. Even though I am trying to understand the event settings it does the job when on.
M***d –
Too fast
D***O –
Large profile, comes with mounting plate, no key lock, 12V1A adaptor.
T***n –
100%
a***r –
It works well and good. But I can’t manipulate the manual yet, so I can’t do the time. It spreads incense well and is good. It works well and good. But I can’t manipulate the manual yet, so I can’t do the time. It spreads incense well and is good.
R***o –
I arrive in good condition to Chile, it works super well with Wi-Fi. I highly recommend it since it works well and is silent compared to others I have purchased.
L***z –
Good product * still struggling to make the connection by wifi through the application. We will be testing it from this week
s***n –
Can’t connect to the device either on Bluetooth or WiFi, and which barcode should be scanned when connecting
L***o –
Top
P***d –
It is perfect, easy to install. It is easier to program it on the same computer, the app is not very good, it almost does not work when you want to program it from the phone. Arrived very quickly and in perfect condition. Remove all the jars with wands that I had on all sides, now the aroma is spread throughout my home constantly. Happy with my purchase
o***a –
Excellent works very well, my business 50 meters and fills the whole space.
Y***i –
no va buetoot ni wifi
Customer –
Good quality , work perfectly fine . Great for a house or a business
V***z –
Article according to the description, quality price, I will wait a few days to give another rating and comment after use.
Customer –
Good quality, easy to use app i advice everyone to buy this product because it’s good quality and the app is easy easy use
C***o –
Too fast, exactly to description, good working
R***s –
Very fast shipping and working properly
O***l –
excellent. Well done. Everything is excellent
y***a –
😍 I comment , great device , good quality
C***o –
The appliances are impeccable, I have already bought 8 and all came very well packed and working perfectly.
C***g –
good
Customer –
Great product
r***r –
Excellent quality I recommend it to the 100%
y***y –
works well thanks
Customer –
All very well thank you good service and good delivery time I am happy with good quality and good coverage
Customer –
Small and practical device, fast delivery, excellent packaging, works great
N***a –
Never received but got full refund immediately. Great customer service
L***e –
works fine
B***n –
literally the best investment I’ve made ever. It truly does fill 2,000 ft². I can smell it through 2000 ft² house. The trick is when you buy it to fill it up with rubbing alcohol and run it for an hour spraying 300seconds. Then 100% essential oils and fragrance oils all work!!! thicker oils like sweet almond oil, only use a little bit. That will make the oils last longer. organic sweet almond 100% essential oil which is medium thick. 100% vanilla essential oil. six drops of a fragrance oil because it’s so thin. 50% bottle filled with sweet almond essential oil 50% bottle filled with vanilla essential oil 6 drops of PLUMERIA Hawaiian flower FRAGRANCE OIL of your choice. (much thinner) too much fragrance oil will smell extremely strong as if you are sniffing your bottle from up close. I like a base note of vanilla And it smells so strong the entire house smells warm and like vanilla cake. Then add Hawaiian flower like plumeria fragrance oil (only a few drops) -bubblebunz
h***r –
Works great, love it
S***L –
Received before the scheduled date Not yet tested
F***r –
Works perfectly
a***r –
I recently acquired an electric aroma diffuser and I am extremely satisfied with the product. It exceeded my expectations in every aspect easy to use and program elegant and modern design matching any environment
H***n –
Product Came By Description Like very much Easy to use
o***a –
A great diffuser but i was struggling to find what application to use for this device because i didn’t get a instruction manual. After a thorough search for me the app that worked is namste scent on app store. Is really a shame because i was almost ready to refund this product… in conclusion, after connecting to wifi or bluetooth this device is a good choice for an apartment or business. At least 80 square meters
r***a –
bien
F***F –
Good
T***s –
Perfecte 👌🏻
A***s –
Great Product!! Highly recommended A++
Customer –
Good working product diffuser the smell in all living room very good I am satisfied with relatively fast delivery and evenable
أ***ن –
Fantastic and excellent device
a***i –
There no speaker(bluetooth connection) nor their is any wifi, description written is wrong for bluetooth connectivity, just buy the device without bluetooth.
I***r –
Good product works good
D***d –
The order arrived well packaged. But i cannot get it to connect, not by bluetooth or wifi. I get the message on the app. Device offline and the diffuser won’t work??? Don’t waste your money. I tried to message support and that was a waste of time
Customer –
Excellent very high quality and fast shipping thank you very much
أ***ن –
Excellent device as described
k***r –
Item was packed nicely and was in perfect condition upon arrival. Instructions were clear and easy to understand. Was able to set up and start using within 5min! When in operation the machine does a great job turning the oils into a fog and does not leave any greasy residue anywhere. I would give 5 stars, but the app that is used with this product is not very good and needs some work. However, i would definitely purchase another unit in the future
f***a –
I arrived in good time only the packaging was not well reinforced, the boxes arrived very battered
R***a –
Absolutely perfect! Package well protected the device. Device setup was easy and works properly already for a month. Definitely a good product which I can recommend.
Customer –
Goal working perfectly and delivery carried out quickly.
A***i –
Great Machine, always works very well!
J***s –
Super good quality of its materials. Good quality cost ratio.
g***r –
WiFi does not work properly
A***s –
It arrived quickly and without customs fees. I tested it with manual diffuser fragrance, it didn’t work, it seems to interrupt. I am waiting for the oily perfume essence to see if it really works.
s***s –
Best in diffusers
Customer –
Excellent Employee
z***r –
very good
O***i –
Well packaged and can’t wait to use them in the Mall
A***a –
It is weak. Low distribution in the environment
E***y –
Came in very fast. < 2 weeks. Works fine and the house full of smell. I bought the oil locally. Price is also very good
A***n –
It doesn’t have an app but it still works very well
d***n –
I ordered the product with the app. The product does not work and the application does not connect to the product.
A***n –
everything good
a***r –
This electric diffuser is a product that makes the indoor atmosphere even more luxurious. You can choose a variety of incense, creating a space to suit your taste. It is simple to use and has a safety design, so you can use it without worry. In particular, it has almost no working noise, which makes it suitable for use in bedrooms or work spaces. The design is also stylish, which is also great as an interior prop. The fragrance remains constant even after a long time of use, which is very satisfying.
Customer –
Good good i liked shipment very fast i liked i liked i liked good good i liked shipment very fast i liked i liked i liked
E***s –
It arrived on time.
E***y –
Came in very fast. < 2 weeks. Works fine and the house full of smell. I bought the oil locally. Price is also very good
V***n –
happy days
L***o –
Boa
Customer –
Very good. Easy app and works well.
S***n –
Great product came very fast
Customer –
Really nice and worthy product
I***r –
Looks pretty
E***y –
Came in very fast. < 2 weeks. Works fine and the house full of smell. I bought the oil locally. Price is also very good
Y***E –
Everything is perfect.
E***y –
Came in very fast. < 2 weeks. Works fine and the house full of smell. I bought the oil locally. Price is also very good
E***y –
Came in very fast. < 2 weeks. Works fine and the house full of smell. I bought the oil locally. Price is also very good
A***a –
Good product
G***l –
All very well the equipment works correctly without the need to put water or alchol although I do not think it has coverage of 1000 m3
F***a –
bon product compliant with a la desciption
Q***z –
It works very well and with the APP it’s very easy, I will buy more again.
Customer –
I started
G***y –
very good product