Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***l –
My grandson put it together the minute it arrived and he just loves it.
a***r –
So nice and easy to assemble! Love it!
Customer –
delivery was super quick, and everything included was perfect condition. I saw some reviews about missing pieces, so I was a little worried. I got everything as advertised. it was easy to put together, but definitely pay attention to the direction of the pieces, lol. I was almost done and realized I put a piece backward. i fixed it easily. It looks great for my room, and i was able to utilize the drawers. i will say if you have an older model tv, it might be a little heavy on the wood. i have an old tv in my room, and it’s sturdy on the stand, but i can tell it’s a little heavy. I need a new tv anyway. this is a nice dresser stand. Best price this far. I wanted to get one from Amazon last year, but it never went down in price. if you need something effective, then get this!
C***o –
Good product. Recommended. However, it does not work with tvs 55 inches or larger
E***a –
Easy to assemble, beautiful color, and good size.
J***n –
came quicker than expected easy to assemble and my 50-in TV fits right on top
A***l –
Perfect fits my tv. Came 2 days after ordering (live the U.S)
k***h –
Nice product 😁
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
Customer –
Sturdy! Good quality just smaller than i thought lol
G***r –
Is good
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
g***r –
I was really excited to get this dresser for my son’s room, he needed a new tv stand & it was just the right size for the space in his room. . . . I was glad of the $$$ but when we received the box a few pieces were bent & almost broke, my son had a time with those pieces, it made it hard to put together but we finally got it done. . . .
M***a –
Very nice, very well kept shipping, I liked it. I just lack a few more things that have not arrived and are delivered so I think this application is not safe
N***r –
Exactly like the picture…very strong and sturdy..must buy! !
J***a –
Durable
Customer –
better than I expected
a***r –
The dresser is great
Customer –
it is very sturdy and easy to put together, the instructions are a little confusing in one part but it’s an easy fix if you mess up.
7***r –
Excellent quality – price ratio , arrived in good condition and easy to assemble.
Customer –
Fast shipping