Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***r –
Wonderful
s***a –
Excellent product has already bought 4 from it recommends everyone very strong and cucumber does not move at all
g***r –
Excellent
i***r –
Thank you
M***a –
I use this thing every day to film and facetime i do wish it was a bit better at the suction cup part but it’s an over all 8/10
e***r –
Does what it promises, but it doesn’t work with a case, but it’s okay, super super grateful. 🥰 🥰 🥰 🥰 It adheres very well to the phone and you don’t have to worry about it falling.
Y***a –
The product was delivered quickly. The packaging is damaged, but everything inside is intact. The set is visible in the photo. The only thing I don’t understand is why there is a bulge in the middle of the suction cup (seen in the photo). You will have to cut it out because the bulge prevents the suction cup from sticking to the surface before moving the clamp to create a vacuum.
A***n –
Very nice
a***r –
It’s very good to put the phone, I’ll take it in the car.
O***o –
It is good. The stem is a bit short, however.
Customer –
Amazing
Customer –
Not bad Suction magnetic phone holder
M***i –
Very nice.👍
Customer –
I really like the magnet cup holder on my iphone …. Simply you just slide the metal on the side and it’s like a hard grip i would definitely recommend you to purchase 🇹 🇿
v***s –
Very good product
高***匡 –
Well, normal.
l***l –
Great product
Customer –
Delivery was prompt and well packed. Quality of product is good for its price. Magnet is strong if phone is attached without the case. Otherwise to improve the strength of attachment, good to put a thin metal sheet in case to enable strong attachment .
e***r –
Does not hit well the cell phone falls
a***b –
Glue very well has smooth surfaces by exp: screen of the Edge board or smooth plastic
M***S –
Arrived super fast in 5 days, well packed in box, in perfect condition, works very well! It is comfortable and practical, I will use it on trips, totally recommended.
Customer –
I really liked what I bought is super useful and it seems of good quality I plan to use it in several cars I also like the design and the suction force that my wife must be happy with it. In addition, the variety of colors makes it more desirable is unisex
F***i –
Good quality!
k***l –
Ali has a lot of good things.
F***i –
Only watch out for glass parts
i***i –
Can be placed everywhere, practical
Customer –
Exactly what I wanted ! I def recommend it. The delivery was as fast as expected so I was able to get it on time !
D***o –
Top
4***r –
The product is good.
m***r –
very good
Customer –
Better than I thought!
M***e –
Package well received. Good transaction
h***n –
Nike
Customer –
bien
m***b –
Good product, compatible with what is indicated.
Customer –
Received ok
y***n –
The MagSafe magnetic force is good and the suction force is very elastic, so there is no shake at all!! Among MagSafe items, I think it’s the best at a cost! Be sure to buy it when it’s on sale! I also plan to purchase more
J***e –
It’s a perfect product. Everything i was waiting for. Thnks.
S***o –
I haven’t checked the set yet. Fast delivery. Everything is visually normal.
j***i –
Perfect
A***r –
The rings themselves are weakly magnetic, the phone barely holds
A***z –
Quite good
D***s –
After a while, it no longer fits well.
R***a –
Very good, it has a super strong suction, but it’s true that the surface doesn’t have to be rough for it to stick well, the himan is very strong.
a***r –
Arrived Thanks Milli.
Customer –
Mobile head holder only on 2 axles, for my part does not allow the desired setting. Not tested on the way as a result.
Ç***k –
Everything was great. Deliver quickly and good quality
O***o –
It stays on both the table and smoother surfaces.
Customer –
Suctions and grips to phone very well. Great quality for price 🙂
J***9 –
It is of good quality, but the magnet is not strong enough to hold the phone.
J***d –
Works but doesn’t stick down well sadly. Magnet is not too strong either. Would not trust this to be able to hold a phone safely in the car.
S***o –
Good product. Corresponds to the declared. Checked. Everything works. The delivery is fast. I recommend it.
Customer –
A little disappointed
M***n –
Weak magnet
D***o –
Everything works.
M***w –
Very good and versatile
D***a –
Meas the goal
U***c –
Fantastic thank you
b***r –
Works Super!
A***a –
Excelente
A***a –
Top for this money
D***o –
Packed well, fast delivery. As described.
E***e –
Looks exactly like the pictures and works great, highly recommended
R***u –
Good product thanks
A***h –
It’s smaller than i thought but if your mobile is apple the magnet doesn’t hold the weight of the mobile device it is too heavy to hold. It was delivered fast.
c***n –
You get a piece of plastic to stick on certtain surface cleaning wipes like those you clean the phone before attaching a screen protector 2 3m stick rings and . A inbus key to ajust . Suction of the unit is strong also magnet can hold a phone easy but not a samsung s7 tablet thats a bit to heavy
S***a –
I like it
E***n –
Reached within a few days and the product is excellent
i***i –
Super
A***i –
It’s fast Product for involuntary claims
Customer –
Good!!!
Customer –
Good 👍
D***a –
Super
S***s –
arrived really fast everything was as described,perfect product and fair price!
Customer –
Very nice The best product
B***r –
Works great so far, but are not magnets but a strong suction cup.
d***k –
Perfect
G***r –
You will be informed of the course of your order. From order to delivery within 1 week! Fine done.
M***a –
It holds quite well in areas such as blue or glass, on other surfaces the ventosa comes off if you haven’t put the abhesive plastic it has on it.
M***z –
Good item
R***z –
Very good
F***i –
I loved it very practical.
N***7 –
Strong gripping
H***s –
Good product
י***ר –
Thanks really good.
W***n –
Fast delivery, good produce, works perfectly!
Customer –
I’m very satisfied
l***r –
received quickly & happy with product
B***s –
Complies with the planned. Even without putting the metal ring, the mobile is already hooked but with less force. The surface has to be flat completely for the suction cup to force.
Customer –
Great product .the phone holder is well designed and fit for purpose!
D***i –
Super quality product! !
l***r –
received quickly & happy with product
l***r –
received quickly & happy with product
J***s –
The quality is very good, I liked it.
E***e –
Work really good 💋 ❤️
A***r –
Excellent quality. Recommended.
Customer –
Champions tambab in a turtle in a turtle turtle in a turtle turtle in a turtle in a turtle in the BAMB b b b b b b
Customer –
Extremely fast shipping. Thank you!
C***a –
Good
F***r –
Very convenient!!!
S***a –
Not bad 👌🏾
מ***י –
Very strong product
Customer –
Really excellent
T***e –
Meadow
C***a –
Excellent purchase
t***t –
Very good, thank you, would buy again
Customer –
Very week magnet – the holder dont take my phone
m***r –
great article that holds. Robust and solid fixing!
K***n –
good!!!!
A***u –
Excellent suction ! Only works smooth surfaces like glasses, marble, tile, etc.
Customer –
Good product
Customer –
Very durable
Customer –
This is already my second one. I can only recommend further 👍🏻
M***m –
this iphone stand works well, sticks to almost any surface and can support my phone without any risk of falling.
S***c –
Great
S***Y –
Lux
t***t –
Good
s***s –
Love it. It’s awesome. I wish it was 360 rotate but it isn’t. Other than that it’s totally worth it. Strong mag and comes with 2 mags and a transparent tape you could stick anywhere you like.
L***s –
Like descripted
f***f –
As described
Customer –
Very good
b***b –
Great handle! Fast shipping! I recommend
F***r –
Very good, nothing to complain about, recommend
Customer –
Shipping fast and good recommended shipping fast and good recommended shipping fast and good recommended shipping fast and good we recommend shipping fast and good. Shipping fast and good. We recommend shipping fast and good. I recommend you.
E***s –
Good
z***z –
Same thing
b***n –
It fits quite well with the description and stays on flat surfaces, it is not recommended on walls.
K***d –
Good quality
a***r –
I ordered that I watched YouTube while the wife was in the kitchen, but I am completely satisfied. It’s so nice that you can get this or that great satisfaction with little money. I haven’t bought Ali a few times, but I think you’ll see it often. There are a lot of items.
I***r –
matches the order.
M***i –
Very good
i***s –
high quality
z***i –
Arrived well packaged and fast, just for equal assembly
Customer –
The magnet ring is large and ugly
a***s –
not so good 😕 .
K***t –
It’s good because it doesn’t fall well. I like it. I’ll write it well.
윤***김 –
The design is neat and the adsorption is solid. They have good magnetic properties. I feel good at the thought of watching videos while I have fun
Customer –
Does work just be sure you stick it correct way on
D***z –
It holds very well, it comes with a magnet in case your mobile does not carry it, d
E***i –
I see it as good, it holds well, after using it for a few days I’ll tell you something
r***n –
Good
m***r –
everything is in progress
Customer –
The most corresponding tester to the most attendants
K***r –
Product well received. I ordered white and two, Well, I don’t… It’s not everywhere like an ad video. A place like a glass or a mirror sticks very well, it seems that there are many places that have very small grooves or do not stick depending on the surface. I’m going to order only one Test.
r***r –
Its magnetic grip is sufficient, although the high vehicles shake it more, its grip is good
Customer –
good…..good…good
M***a –
Great buy! Fast shipping and good quality ✔️ 😎 🏆
M***s –
Good stuff