SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Good shop and very good attention, excellent fabric, not transparent, perfect size, beautiful I am happy with my purchase
Точное описание товара. Цвет как на картинке. С продавцом не общалась
Super great legging very hot and sexy
Arrived correctly
Przesyłka dotarła do Polski w 3 tygodnie i 1 dzień przesyłką rejestrowaną. Produkt zgodny z zamówieniem i dobrze zabezpieczony więc nic się nie uszkodziło. Legginsy w rozmiarze 3/4, z super materiału. Kupione dla córki więc później napiszę czy pasują i czy wygodne. Bardzo dziękuję za udaną transakcję i gorąco polecam sprzedającego.
Perfect fitting Women Leggins
Очень крутые лосины
Great legi zamówiłam S a little tight waist now zamówiłam M and will be super recommend
All right, nice fabric
Beautiful. I have No words. I bought them on a super deal, almost given away. And they're great. They look great on them and adapt Super well to the body. The store accomplished his mission well and arrived quickly. I recommend 100%. For 74cm waist and 94 cm hip, the M was great.
Quick in 7 days at home. Quality nice
Very comfortable
fits great
They’re a little see trough
Can’t wait to wear them. Hope they have my Booty looking fit and tight!!
Good fabric and fast shipping
me encanta y queda perfecto la tela es de buena calidad no transparenta y muy suave gracias vendedor
Хорошее качество, доставка 20 дней
Good quality, 20 days delivery
Hello well received thank you
In the order, you need to take your size
Very cool and quality! Seller and shop thank you!!!!!
The product corresponds to the description, delivery within three weeks, the first time received in a shiny package and zip packages, leggings of good quality, the size is the same, the
Excellent. Very good quality. Thank you very much to the store that I send them super mega fast. They're beautiful, the picture was changing the color. I highly recommend this shop. Size Xl is fit for size 48/50