SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality will buy again great store, size XL
Super fine dust is delicious
All as in the photo. The material is pleasant, the size approached, the color is good, saturated, very comfortable T-shirt. To the store Thank you very much, successful sales
Такая куцая майка, маломерит на размер или даже 2, для небольшой груди. Цвет ярче из-за этого смотрится убого. Возврат
На фото майка больше блестит и складывается ощущение, что в составе есть лайкра. На деле - плотненький приятный микромодал. Область чашечек зафиксирована с одной стороны сетчатой тканью, с другой - прошита резиночками. Поролон в дырочку, раньше такой не видела, видимо, чтобы кожа дышала лучше. Размер хорошо сел на российский 46, объединённая посылка с домашним костюмом от того же продавца пришла за 23 дня.
Complies with the description. Taken from L for 1 M usually. Arrived quickly
I am a US size medium/6 to 8 and the XL fit perfectly. Super thin though! Stretchy material so it isn't too flattering with how thin and stretchy it is. Not going to compress stomache area. See through so you can easily see the cups outline. Best for at home wear or under garment.
Fine undershirts, sitting delicious, thanks!!
Майка супер. Две есть. Ещё закажу
Мне очень нравится... Аномальная жара, лифчик не охота одевать.... А смотрится хорошл
TGIS IS MY 2ND ONE! I LOVE LOVE LOVE THIS. I MEAM QUALITY MUCH BETTER THEN ON PRIMARK !!! WAY BETTER FABRIC THEN IN NEXT OT H&M ! I LOVE THIS ! SOOOO UK size 12-14 (would stretch more lol) I'm 40D bust 114cm. if that's helps? I can't recommend enough! sooo good!
Came Thanks
Gorgeous product! The size corresponds to the grid of sizes of the store! Color saturated. I recommend both the product and the seller.
I think this is for small chests only, not supportive and pads were very small. But I think this would be a great top for very small chests. 4 weeks shipping to canada.
Very nice ad good quality
Comfortable T-shirt, bra is not needed
Ok fit tightly I find not so nice The color is called very beautiful
It's a very comfortable T-shirt. Elastic and does not heat. I'll buy more. He arrived very soon.
Very nice and comfortable, fast shipping
Eli Express Thank you for your Anipla service to your customers and have a lovely day and a great day. Welcome Ortal
They are too beautiful, I ordered two colors.
Excellent T-shirt, soft, cups do not catch the eye
The material is super! Everything is fine! Thank you! Quickly sent and delivered, tracked!
The T-shirt is good. on my 46 R. I went perfectly. The truth is very long delivery.
Thank you so much... Blouses are super, comfortable and soft... The bodice holds well...