SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, works with an Entel chip.
If you use a SKT in Korea, you must set up APN in the router as "lte.sktelecom.com". It works very good.
Fully corresponds to the description of the modem works on SIM Ka
It works super good. The router receives 4G from the SIM (in my case from vodafone coverage) and emits both wifi and ethernet. I 've been out all afternoon. I'm delighted, that's just what I was looking for.
Very good signal with the first test But long time to arrive
You and connected immediately Great
Thank you, fast delivery, satisfied
, Works well thanks to the store (12 days left)
Item as described works fine with Italian Vodafone 4G SIM
Inserted the SIM card usual Beeline, connected the power and the internet wire connected to the computer, everything worked. Code from Wi-Fi is listed on the device from below, it can be changed, but I didn't change laziness. Everything works on the wire hood, by air I will test a week, then I'll add a review.
Much smaller in size than I anticipated but well built and pretty works fine.
The router came in a very good package, in the film. Packing is a branded box. Inside-a router, a charger and an Internet cable. They haven't checked the case yet.
Works fine, inserted MTS with a tariff for laptops and everything. For my area, the Kurgan area, and only having 3G was enough 1 version. On the computer by cable and Wai FAI are distributed without problems.
All super! Works well on entel! Thank you!
Dziala stably. Wyglada brandnew cool and nieduzych size
Is good. Fast shipping. Works well. But not be use with antema external. Only to city or even inside when has signal. Mesmk is weak.
Very good store. Arrived in a few days. Funzina well even with multiple devices.
Works very well, good transmission of the wifi signal.
Well, he served me with chip movistar
Match the description. I bought it because ADSL telecom in my house is very slow. Arrived quickly. I have inserted the telecom and turned on. Early not prendeva signal, then I detached and reattached to the current and it is connected by only. The radio signal covers two-story house, advice though to use one to not lose speed signal repeater. Good product at an affordable price. Used to see Netflix and on app for lessons University, great.
SK activated the well Busin and unexpected like Branch Price view tool cooking Mobile with received high set light, WiFi, hold still the activation is secure key ㅜ
Unfortunately I have great difficulty in configure it. I would be grateful for a help thank you
Perfect is what I wanted.
Very fast shipping to Israel , the product packed and protected very well, tried with my sim. , and it is works. Small factor size, very easy to use, very intuitive usage of the device. Recommended store and product.
thank you