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**BY PLACING AN ORDER YOU AGREE TO THE FOLLOWING**
All US orders are shipped via USPS First Class, USPS Priority Mail, UPS Ground, UPS Sure Post, UPS 3 Day Select or UPS 2 Day Air. Orders shipped using USPS can be tracked on their website. Orders shipped using UPS can be tracked at their website. Orders are typically shipped within 24 hours, excluding weekends and holidays. Priority Mail Packages typically arrive in 2-4 business days. USPS First Class, UPS Sure Post and UPS Ground packages typically arrive in 5-8 business days. Online tracking is available for all packages except APO/Military. For APO/Military packages, you may request a copy of the shipping label to confirm the shipment date and mailing address. The vast majority of APO/Military orders arrive within 15-30 days, depending on the class of service chosen.
Please allow 48 hours after your package has shipped before seeing movement through the USPS or UPS system. Once your package has shipped, you will be emailed a shipping confirmation. This email will provide your tracking number.
While issues with shipments are rare, sometimes the packages may be delayed or damaged upon arrival. If the package arrives damaged, we will replace your product free of charge. In order to do so, we must receive a picture of the damaged product within 72 hours of receiving the package. Claims sent after this time frame will be denied. If your package is lost or delayed, we will reship you a replacement. Replacements will be shipped only after the package has been verified lost or delayed for 14 days from the shipment date. We will not reship packages before this time frame, sorry. This information will be verified via the package tracking number. Packages scanned delivered at the address on the package will not be refunded or reshipped due to the package being lost or missing.
Returns are accepted within 30 days of delivery. Sorry, returns are not accepted on open or used supplements.
Any merchandise received damaged must be reported to Us within 24 hours of receipt. We will work with you to fix the inconvenience. We will contact the shipper for inspection of the box and contents. Do not dispose of an packing materials as they will be inspected by the shipper. Please take pictures immediately of the damaged item.