Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***z –
feels good
n***m –
בסדר גמור
Customer –
Very cute
C***a –
Easy to assemble and beautiful, very useful, I have many pencils in fact I have more in bottles, so I needed to organize in some way, I recommend 100%
l***e –
Very nice and easy to put together! The manual is very instructive in terms of illustrations, it battles a bit with English but the drawings helped. Besides that they give you a gift bunny, I loved the surprise.
n***m –
Fine.
A***r –
Es hermoso y fácil de armar. Pediré más. Llegó muy rápido también.
A***z –
Received, same as the photos all well, simple installation, comes with screener and set for installation
A***e –
Is father and good
Customer –
처음에 부품 하나 잃어버려서 난감했는데 다행이도 바닥 구석에서 찾았습니다. 조립도 쉽고 제품 역할도 잘 합니다. 가성비로 매우 좋습니다. 이쁘네요. 만족합니다. 다만 눈이 좀 따가우니 물티슈로 닦고 조립하세요.
v***r –
Very nice but not very easy to montaré, for the price it is certainly worth it
M***a –
Muy gorgeous, easy enough to arm
Customer –
At first, I lost a part and I was angry, but I found it in the corner of the floor. It is easy to assemble and also plays a good product role. Very good with a price-to-cost ratio. That’s pretty good. I am satisfied. Just get some snow, wipe it with a wet wipe and assemble it.
c***e –
super padre,de muy buena calidad
A***y –
Wife loves this for makeup holder in bathroom
c***e –
Super father, very good quality
A***n –
I like it very much
a***r –
The product meets the description and pictures, very easy to assemble and looks good quality
M***J –
The product is pretty.
w***r –
The assembly is a little bothersome, but the price is fine, but it is small for storage Good for storage of small things
y***m –
아이들이 조립하는데 너무 재밌어하네요. 완성하니 뿌듯해하고 맘에들어합니다.
Customer –
Takes good attention to my desk. And optimal for small things. The construction was easy, according to which you saw the instructions.
l***r –
The goods arrived on time, the quality is not bad, the assembly is easy.
시***r –
The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied. The same product as the picture is fast shipping well received Thanks to Ali, I think I did a good job. I’m so satisfied.
a***e –
very nice compact easy to assemble
y***m –
It’s so fun for the kids to assemble. I’m proud to complete it and I like it.
B***d –
Easy armed, compact, comfortable
s***r –
It arrived well and well protected.
A***z –
todo en orden, llegó en buenas condiciones
A***z –
Everything in order, arrived in good condition
j***o –
Very good price quality ratio ….
4***r –
I loved good material
Customer –
ótimo produto, recomendo!
C***e –
Very easy to put together, beautiful and with good finishes, it arrived early.
n***z –
It arrived on the estimated date, just like the image, exact color and with many departments. Easy to assemble, well packaged so that it is not damaged. I will definitely buy again, I am delighted. It also matches the color of the desktop.
Customer –
I have not assembled it because it is for Santa Claus, but it looks good
Customer –
Is beautiful
a***r –
Everything is perfect, thank you. The color is different from the order.
Customer –
Brilliant. Very good quality. And was easy to assemble.
E***t –
It arrived well within the given timeframe. It looks like in the product pictures, and the quality is good for the type of stuff it’s intended for. Perfect!
s***z –
lo envíe para un regalo. super bonito.
T***i –
Great stuff, recommend
r***T –
Fast and simple to mount and implement. Everything is good.
B***O –
Very nice
C***a –
Very pretty, and it comes with the cell phone holder, I just remember that I ordered it in wood color but it doesn’t matter, I really liked it, I painted what looked like wood hehe, and it’s easy to assemble, it comes with everything, even the screwdriver.
w***r –
Good
s***z –
Send it for a gift. Super nice.
M***s –
thank you for your speedy delivery it’s exactly what I wanted thank you God bless again
J***z –
Very good product
K***z –
This is very well my wife loved it already using it I personally have chosen a better mounting system but being finished it seems solid
D***y –
OK
Customer –
Good product
Customer –
Very nice is my second order I recommend I will order another
e***z –
Arrived fast, easy to assemble and good quality
M***k –
Kind of good. At first glance good quality. As I will collect, I will add the feedback and add it in the assembled condition
R***C –
I arrived well
G***z –
Good product. Seems resistant. It took Me a bit to ride it. Good capacity. Bring a bunny to hold the mobile.
Customer –
Cool gadget. I only have a reservation about the type of screws on the connections. I received galvanized with a raised head to a brown furniture
B***u –
All right. All right.
N***y –
Decently easy assembly and nice quality
1***r –
muy útil y buena para la oficina
0***r –
Precioso artículo, el envío ha sido muy rápido. Muchas Gracias
b***b –
llego muy bien y rapido, esta bonito, se acomoda bien a mi escritorio, muchas gracias
Customer –
colis conforme arrivé plus tôt que prévu.
Customer –
muy bonito
Customer –
Very nice, it is very entertaining to ride but it looks very good. They have also given me a wooden support for my mobile.
0***r –
Beautiful item, shipping has been very fast. Thank you very much
Customer –
Extremely wonderful, I would buy it again, I arrive in a timely manner, without flaws, my congratulations. I currently use it for artistic use, drawings and crafts.
a***a –
It is beautiful just like the description.
1***r –
Very useful and good for the office
C***a –
It is very good, as described, it arrived perfect, easy to assemble, and I thank you for the little love you sent
b***b –
I arrive very well and fast, it is beautiful, it fits my desk well, thank you very much
Customer –
Compliant product arrived plus early as expected.
Customer –
Very nice