Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***n β
My first stanley cup iβm so happy it looks identical to the pictures i highly recommend you get it itβs so pretty
B***r β
I love this cup.
S***s β
I love this cup! And the price is absolutely amazing! I definitely will be ordering more of these
S***e β
Arrived intact. Cups are nice. The boxes are a bit scuffed but the quality is good. Shipped quickly.
Y***y β
Genuine stanley! It came in a stanley box with a pamphlet and straw. Perfect condition. Quick shipping as well.
S***r β
My wife loves this. The moment it arrived, she washed it, filled it full of ice water and has had it next to her side ever since. Nice look and super large!
K***s β
Beautiful
s***A β
Good quality!
a***r β
Verrry cute
K***s β
Very fast delivery. Love them!
T***n β
So cute! My first stanley! My kids love it too.
e***z β
Super nice tumbler
S***e β
Packaged well. Nice tumblers for the price. Heavy duty. Shipped and delivered quickly.
R***z β
Beautiful
a***r β
I love it! Itβs a real stanley cup and it shipped fast! Will definitely buy again!
D***b β
I love my cup, itβs so cute
J***z β
Really beautiful
j***j β
Very nice thank you
J***h β
Nice.
Customer β
It was perfect
6***r β
I loved it just like in the image, I recommend it.
M***a β
Lindo, I loved it.
C***l β
Was fast and super cute
J***n β
It was very pretty
A***m β
Amazing!!! Just like the picture
P***f β
A great tumbler. Authentic and very pretty
E***o β
Good quality!! !
a***r β
Very happy with my purchase!
A***r β
It was a gift for my niece and she loved it, itβs excellent, I loved it!
K***n β
Love at first sight.
U***r β
Look great!
I***o β
The glasses are super beautiful, and the colors and details are super beautiful.
,
E***t β
Omg!!!! Itβs perfect and definitely worth the $ my granddaughter is gonna love it! The packaging is great and delivered right in time! Tomorrow is her big day and i got it today!!!! Thank you so much. Will definitely be ordering 1 for all my sports playing grandkids and my 2 daughter
Customer β
Worth every penny my daughter loved it and shipped super fast
M***n β
Love the color
Customer β
Great quality i love itt 10/01
A***a β
I love it
Y***s β
Love it.
Customer β
Just like in the picture a real stanley i am very happy with my purchase
S***r β
Excellent, it keeps the beverages warm for a very good time and in the color it says and publishes, and in a very good size. ο»Ώ
Customer β
Excellent
Customer β
Basically a real stanley i donβt see no difference
V***n β
Very good just like pictures!
M***e β
I love this tumbler itβs really good and big
Customer β
Just the box it can be better and less messed up.
Customer β
Very good and fast just the box i have a problem with.
μ€***κ° β
Excellent
A***n β
Exactly how i pictured. Perfect. Thank you
M***d β
Absolutely love it. Itβs a great gift.
Customer β
Okay quality the straw is not the real one but the cup checks out
C***a β
Real stanley. I love it!
l***r β
The cup looks exactly like the photos it came in the stanley box and everything it is very nice other than the fact that it didnβt come with the original straw but thatβs it. 5 stars for sure
A***s β
It is perfect and came exactly as pictured with the box.
S***y β
.
Customer β
Love it.
L***a β
It is real! I did receive it. And, given my recent experience with this app, i was very quite pleasantly surprised! Awesome! Thank you so much!
h***r β
Exactly what i ordered. Thank you for your prompt delivery and a good product.
A***s β
I love it
L***y β
Perfect. Very fast shipping thanks
B***n β
I love it and the shipping was fast!
Customer β
This is a great product! It keeps ice cold and water cold! Itβs a real stanley i have nothing bad to say about it. Iβm a real customer and i recommend u should buy this amazing product!
M***n β
Perfect my daughter loves it and it even came early
V***l β
Perfect
B***s β
Love it
3***r β
Very pretty cup.
W***z β
Looks good for price
r***h β
Look like picture ! !! Box was a little beat up
s***o β
Omg real review! This is. Real stanley cup and itβs big! I already ordered more for family
D***e β
Nice cup my daughter really liked it
2***r β
I the cup because i love cup
J***a β
I love this app it is so cool
K***p β
It didnβt come with a straw but i have my own it ok 10000/10 buy it
e***s β
I am in love itβs my favorite color ice going on day 2 still there
e***r β
Beautiful. It is in perfect condition. I love
It
C***y β
Authentic, box came damaged.
M***h β
Great buy im in love
T***y β
I love itβ¦. It a real stanley, hold ice very good and keep drink cold
Customer β
Itβs really cutee .
F***o β
So cute came fast
D***s β
Wife loves it
Customer β
Best quality cup
S***e β
Super fast love it,
j***r β
Very good nice item
K***r β
Fast shipping. Perfect quality.
Customer β
Very accurate very good and the real deal not fake itβs beautiful
3***r β
Awesome service and quick delivery! Will definitely be purchasing again.
m***r β
Arrived on time and is exactly as described. Canβt wait to use it
a***r β
Just as pictured and arrived quickly
C***s β
100% satisfied with this tumbler. The price is right and the quality is too. Came in the original box with instructions and all. Would purchase again in another color! !
m***A β
Excellent order, Santi closes
S***e β
I received my stanley travel cup today and itβs beautiful, but i didnβt receive the straw that should have been included. Itβs not a deal breaker, but it would be nice to receive all included pieces. Thank you in advance.
Customer β
Great
A***m β
Very nice cup
A***d β
I thought it was to good to be true, the cup arrived and i didnβt know it so i thought it wasnβt coming. But to my surprise itβs here and my daughter loves it.
t***r β
Very nice just like the picture
C***r β
Fast shipping
A***i β
As described fast shipping
Customer β
Definitely goes one to one if youβre thinking of buying this product hurry up and buy it
g***g β
Excellent glass, arrived on time and very well decorated.
Customer β
Love my cup arrived on time.
M***t β
Mines was broken a lil
S***y β
Havenβt got it yet but canβt wait to see how it look
6***r β
Love it
Z***s β
This is the one! My daughter loves it. Itβs exactly as pictured.
Customer β
Good quality, on time delivery
A***P β
This order shipped very quickly, and looks exactly as pictured. Will be purchasing more for my daughter soon!
t***r β
So pretty
A***t β
Love it
R***h β
The box came alittle wonky but its a real stanley i can say for sure, as someone with over 10 itβs definitely worth it.
D***s β
The cup was great but was upset the straw was missing