Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
original tablet
T***s –
Very happy with the quality of and fast shipping!!!
Customer –
Все здорово. Быстрая доставка за 13 дней до Уфы
Б***ч –
Звёзды авансом, планшет куплен в подарок на Новый год, думал дольше будет ехать. Упаковка двойная, доехал в идеальном состоянии. После НГ не забуду напишу, как работает.
Customer –
Recommend
Б***ч –
Stars in advance, the tablet was bought as a gift for the new year, I thought it would take longer to go. The package is double, arrived in perfect condition. After Ng I will not forget to write how it works.
П***ч –
быстрая доставка. товар соответствует описанию.
П***ч –
Fast delivery. Item as described.
M***k –
really good quality, I didn’t expect it. A+++++
А***а –
Купила сыну . Говорит что хороший .
О***а –
Быстрая доставка, хорошая упаковка, без повреждений. Всё, как должно быть.
Ф***а –
отличный планшет, и упаковка и дизайн. рекомендуем
М***ч –
Отлично. Так все понравилось и качество и доставка, что слов нету. Брал для редактирования фотографий, ибо трудно мышкой ну и для простых рисунков и онлайн досок.
О***а –
Fast delivery, good packaging, no damage. Everything is as it should be.
Ф***а –
Great tablet, and packaging and design. Recommend
М***ч –
Very good. I liked everything so much and the quality and delivery that there are no words. I took it for editing photos, because it is difficult with the mouse and for simple drawings and online boards.
F***k –
Pro Battery-free Drawing Tablet with a discount was a really lovely purchase. i am sure i will order again next month
S***o –
Пришло за неделю в Черногорию, по работе нету пока отзывов , посмотрим
Customer –
Great graphics tablet!
B***y –
The store is just the best. thanks for
E***h –
Thanks! High-quality product! Definitely recommend!
M***e –
there’s no reason to compare Pro Battery-free Drawing Tablet with anything else, i’m genuinely happy with the purchase
O***s –
ótimo, produto
К***ч –
Замечательный планшет. Пишется просто отлично, задержки нет, точность письма 100%. Самое то, чтобы писать конспекты (я пишу в OneNote). Только вот приложение для настройки мне не понравилось. При установке приложения курсор точка превращается в стандартный курсор виндовс. Но дело даже не в этом, клавиши быстрого доступа на стилусе перестают работать в OneNote (без приложения они работают как ластик и выделение). В общем использую без приложения, но покупуой доволен!
К***ч –
A wonderful tablet. It is written just fine, there is no delay, the accuracy of the letter is 100%. The very thing is to write notes (I write in OneNote). Only I did not like the application for customization. When the application is installed, the point cursor turns into a standard windowss cursor. But that’s not even the point, the shortcut keys on the stylus stop working in OneNote (without the application, they work like an eraser and highlight). In General, I use it without an application, but I’m happy with the pozapuoy!
O***s –
Ótimo, produced
Ш***ч –
Simple, sensitive. For the amateur level is the very thing.
L***a –
Its same like in the picture. I am very happy. Highly recommend!
J***y –
a great one, thx!
Customer –
пришло быстро, всё цело не помято, был упакован в две коробки, всё в комплекте: usb провод, стилус + чехол для него, запасные стержни, провод, переходник для телефона и инструкция.
Customer –
It arrived quickly, everything was intact, it was packed in two boxes, everything was included: USB wire, stylus + case for it, spare rods, wire, adapter for the phone and instructions.
Л***а –
Пришло в течение 5 дней. Планшет покупался для того, чтобы делать заметки в конференциях в zoom. Всё работает сразу же, как только подключаешь к компьютеру. Комплектация полная. Перо чувствительное, легко писать и рисовать. Поверхность планшета приятная, матовая. Однозначно рекомендую. Продавцу спасибо!
Ф***ч –
Полностью доволен. Это мой первый граф планшет, взял сугубо для игр в гартикфон и превьюх на ютуб. По ощущениям, как будто какой-то таенство открыл. Очень прикольная штука, в комплекте даже есть сменные пипки для стилуса и переходник на телефон. Но увы, нет стойки для стилуса, хотя особо этот факт не расстраивает, ибо у стилуса такое строение, что со стола он не укатится.
o***d –
doesn’t work with XIAOMI phones
Ф***ч –
Totally satisfied. This is my first graph tablet, I took it purely for games of the gartikfon and the prevyuh on YouTube. Felt as if some kind of Delice had been discovered. Very cool stuff, there are even replaceable stylus pips and a phone adapter. But alas, there is no stylus stand, although this fact does not particularly upset, because the stylus has such a structure that it will not roll off the table.
Б***а –
Lying idle. The child draws in applications, but it’s not convenient to use Tim.
D***l –
hi good morning i received today the product thanks so much excellent service I recommend this store and the product
S***e –
just wait and see, you won’t be disappointed
quality of just super!
R***t –
Recommend!!
G***e –
thanks to the store! the quality of is great!
Customer –
Отличный планшет.
Customer –
A great tablet.
C***s –
totally fine
S***n –
recommend this ! good price and quality!
П***ч –
Хороший графический планшет, комплектация отличная, есть переходник на type-c. Брал в подарок.
П***ч –
Good graphics tablet, the package is excellent, there is a type-C adapter. Took it as a gift.
Customer –
I liked the product, I’m still getting used to it, but it works perfectly.
A***r –
Thank you! Received exactly as in the description.
Г***ч –
Ребенку понравилось.
Г***ч –
The child liked it.
O***r –
such a great item for sale! it’s awesome to have an opportunity to get it online with a top customer service
M***y –
Pro Battery-free Drawing Tablet discount is a good offer available in this webstore