Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
c***R –
Pretty nice for little $. Comes with a dope charging case and the sound is decent. Not sony quality but worth the $
A***A –
Very good product, I loved the quality.
O***o –
Everything arrived correctly as ordered. 👏🏼 😃
M***o –
Excellent product Sometimes it doesn’t detect the headphones in the case well, not starting the charge, but with a little bit of taking it off and putting it back on, it fixes itself.
e***e –
Excellent product and highly recommended delivery times.
Customer –
it works well now, just waiting to see if it lasts long.
D***n –
Good headphones. You can hear me a little weak. hold on the ear. They arrived very well packaged. Excellent holding battery.
o***s –
Excellent
R***r –
Good audio, light until it’s good
B***e –
My second one of these. Good!
c***e –
Received successfully, this is not the first time I’ve bought, highly recommend!
R***A –
Excellent phone. Great bass and easy to connect. Very good indeed. Original phone battery lasts a long time
Customer –
I like the button type. The volume is very small. The call quality is okay. You need to turn the volume up to the maximum. The earphones are small in size, but the only color available is black. My mother said it’s not pretty when I asked her to use it. The part that secures the earphones is soft. It seems good for small people to use.
j***r –
Good sound, fit well, good battery life, fast delivery.
M***. –
All ok… 👍 🍻
J***a –
It arrived well, just a little bit, dear. I recommend selling it; you can send it protected. I’m going to do audio tests.
Customer –
Very satisfied with the product and relatively fast delivery.
Customer –
When I first received it and tried it on, it was very uncomfortable and hurt my ear canal, so I exchanged it for a smaller size and it felt much better. The sound is good. Especially the music sound seems good. It might be called in-ears, but… One complaint is that when using it again, it starts with the previously set volume, not the previous volume. The volume is set too high, making it very inconvenient to always have to adjust the volume urgently.
A***r –
Whenever I see it on sale, I buy it because it’s a great product! I use it daily, and it’s also a great gift. That’s why I always have a reserved box. And this time I was impressed with the speed of delivery, congratulations!
Customer –
Very top, super cool, really good, buy without fear, arrived quickly, very good, fast, strong, super cool!
E***z –
Very top, super cool, really good, buy without fear, arrived quickly, very good, fast, strong, super cool!
H***a –
Quality product
d***r –
Perfect quality, great for sports enthusiasts.
h***n –
Great headphones, comfortable, great sound. Recommend.
Customer –
The product meets my expectations well, arrived in good condition, and is working well so far. .,…………..
Customer –
good sound . They fit well in the ear. I recommend.
E***a –
Excellent
b***r –
Excellent
Customer –
Process completed successfully.
r***m –
they look very good
Customer –
Great headphones, clean sound; satisfactory balance between bass & midrange. Good construction, good design. I recommend.
H***E –
Fast delivery. It fits well. It doesn’t come off easily. Sound quality is normal fast delivery. It fits well. It doesn’t come off easily. Sound quality is normal
3***r –
Excellent
Customer –
Excellent, very good headphones
H***s –
The quality is very good for resales. I loved this model to add novelty to my store. Good quality
Customer –
The delivery was very fast, this product is excellent, especially for those who practice sports.
m***i –
Good quality
l***l –
I received the package. The earphones are very high quality, the sound is excellent. They don’t fall out of the ears at all and don’t interfere with glasses. Highly recommended!
i***r –
They sound spectacular. One of the best Lenovo headphones I’ve ever bought. So far everything is great and aesthetically they are very cute, and their buttons are more functional than the touch of some others.
J***s –
👍
S***t –
Great sound quality for the price and delivered fast
T***s –
The products of this brand are excellent. I resell and it never had a problem. It has excellent finishing and everyone likes it.
9***r –
They collect sound very well during a conversation, they do not fall out when running or jumping.
a***r –
Very good phone, bought it for running and using on the computer, the battery lasts a LONG time but it has a lot of audio delay. If you want to use it for gaming, it’s not very good.
Customer –
Great quality phone, I switched from the LP 75 since it has a button and we don’t have to keep leaning on the touch screen all the time.
L***o –
Very nice. Doesn’t hurt my ears and the voice clarity is very good.
I***a –
Very good, great quality, loved it a lot.
D***g –
Great
J***s –
Everything is okay!
M***c –
Ok
M***o –
Great phone
y***i –
Excellent, good enough for the price
E***h –
Works well
a***r –
Excellent product and great price!
D***r –
Delivered on time, good product.
A***l –
Perfect.
D***a –
They arrived super fast, they work 100% soundproof. 💯
E***a –
Great, very good. You can buy without worry, I recommend it.
M***n –
I love these headphones. I have ordered several pair as gifts and i keep losing mine. They have amazing sound. A great deal for the price. Buy them you will not be disappointed!
A***e –
These are the seconds I buy and they do not disappoint. Good battery and sound quality.
H***S –
EXCELLENT QUALITY.
G***e –
Perfect, the sound is very good and the charging is very fast, so far they work perfectly, surround sound! 100% recommended
L***a –
Excellent product.
a***o –
Excellent phone. Thank you.
E***s –
Very good!
l***r –
I liked the product, it has good quality and is worth buying. The delivery took a long time, but it arrived.
a***r –
Very good. I recommend.
B***k –
Great 👍 👍 👍 👍 👍 👍
F***r –
It came complete.
A***o –
good lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Customer –
Looks very good and it looks high quality yet I haven’t tried fast delivery passed inefficiently and the shipment arrived intact and not destroyed or torn
Customer –
High-quality headphones, wonderful sound, fits very well in the ears, firm and doesn’t fall off.
P***a –
It arrived very well, but unfortunately, shortly after, it started to have a defect in charging on the left side. On the other hand, fortunately, the refund policy was very quick and generous.