Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***e –
Very pretty, its seams are strong, the band is wide back and that affirms a lot and gives a shape. I will order again for my mom and sister.
K***y –
The truth is that they squeeze me and hurt me, very nice and soft but painful.
o***n –
As shown in the photo.
I***i –
very cute, very good quality and price
S***a –
I don’t know how they provide these sizes.
I***i –
beautiful, cute color and warm, very good price.
Customer –
Great
L***l –
Small cups
N***p –
super nice bra. very comfortable
J***s –
I haven’t tried them yet, the images are pretty.
D***e –
It’s very beautiful and interesting.
N***e –
Size does not match .. need to take 2 sizes larger…
M***s –
Beautiful.!!!! Super comfortable.!!!! And the precious color.!!!!!!!! I want all the colors.!!!!!! !
V***o –
According to the ob’mum according to the rosmir, and from the cup of the maluvat
l***l –
Good, but the size doesn’t match.
g***g –
The bust didn’t fit, small in the cups, but the quality is good.
R***z –
Top
R***o –
Very small
J***f –
Okay
3***r –
Good, fits well and it’s comfortable
J***z –
very comfortable and elegant
S***a –
red, perfect circumference, small baskets.
B***o –
Arrived soon the same as the photo
Customer –
It turned out smaller than I thought but looks good
Customer –
Satisfied with this purchase
3***r –
Excellent value, comfortable and fits well.
J***z –
comfortable and elegant
p***r –
Good and worthy buying.
Customer –
very good
a***a –
It came too small for me and as usual, it is.
p***r –
Great buy.
p***r –
Good and fitting well.
a***r –
It arrived as advertised.
n***r –
I’m a little disappointed~;; The bra is pretty, but the size is small for me. I looked at the picture and thought the cap was big, but if I make it in a larger size, the chest circumference doesn’t fit well, so I’m disappointed with my choice.
Customer –
Very small size
Customer –
It’s very nice, only the sizes come very very small. I ordered the largest one and it’s like a size 32 cup.
A***s –
Good
2***r –
It was too small for me n a lil too small for my daughter too but she will still use it
n***r –
Execelent
Customer –
It is so comfortable
N***o –
the cups are too small for the size described
r***r –
It is very beautiful and of good quality, but it is small and does not match the size.
Customer –
Cute bra with a stiffened bowl (it’s not a typical push up). Comfortable, size fits perfectly. Aesthetic workmanship. I recommend.
N***a –
It arrived quickly, just as I requested.
n***r –
excelente
Customer –
I am positively surprised by the quality of the bra. The product looks exactly the same as in the auction photos. Fast shipping.
Customer –
Beautiful and same size
Customer –
5xl = 14c look good. just too small.
C***i –
Definitely runs small. Well made and beautiful fabric but didn’t fit since it does seem to run on the smaller sizes.
a***r –
Very small doesn’t fit
A***r –
Same cap n size i expected
p***p –
Looks great… seems it will be a good fit
М***к –
too small, poor support. I do not recommend
R***s –
Ok
J***a –
Unfortunately, I made a mistake with the size, but the quality of the bra is excellent. Well stitched, doesn’t hurt or bother.
w***r –
This bra is not like the picture. The cups are small, the circumference is good.
V***z –
Nice, it arrives quickly
Customer –
It’s a bit small, I’ll order it again because they look beautiful and comfortable. I ordered a 95, but it doesn’t fit me well, it looks like a 85.
Customer –
nice bra, order satisfied, size fits
Customer –
It’s very good, but it’s very small, it’s 95 and 85
L***l –
Ordered 95/D, European size. Doesn’t fit, small.
W***T –
good service thank you.
r***r –
this is a lovely bra but it’s a bit small it’s more like a 36 than a 38 think I will have to go to the next size up if I order another ,the material is soft and smooth I have still rated it as a 5star because its a well made item .
D***A –
small
Customer –
Who is the delivery? Unfortunately, it was too small.