Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Useful
Customer –
I think it’s a good product. There is a variety of vibration, allowing for enjoyable teeth brushing.
k***P –
There are many modes and it’s quite good.
L***a –
Arrived well packaged and quickly.
Customer –
Very good
A***e –
It is a vibration tooth brush not one that spins
S***e –
Looks good
m***r –
Excellent
o***i –
Good product, somewhat satisfactory experience, reasonable price.
A***r –
Nice, but I need to learn how to use it.
Customer –
Delivery before the specified date. Product is okay. I recommend.
U***o –
A good brush for your money.
Customer –
Great purchase
Customer –
Cutee
r***u –
Boxes were quite crushed but all products were working. It was possible to fix them for sale. A bubble wrap would have helped more, but considering the value, it was worth it.
J***s –
It arrived exactly as advertised. I recommend
f***f –
The product arrived very quickly, in 12 days. The brush is charged and working. It should be noted that the brush vibrates sufficiently strongly during operation.
s***l –
Love it!
0***r –
Liked it it is awesome works the same as my other one but cheaper 🦷 🪥 😁
r***u –
Boxes arrived well crushed but functional.
Customer –
🔥 The best purchase! I always order twice as cheap through ‘WHAT HAS ARRIVED’ (shopruihalo)! There are promo codes, discounts for coins, and cheap early deals 🔥🔥🔥🔥
l***o –
good
Customer –
I love it can’t wait to use it
A***o –
Battery capacity ~350mah. This is enough to clean your teeth twice. It’s extremely inconvenient to carry the brush for charging so often. In general, the brush consists of a vibration motor in a housing with a switch. Vibrates absolutely everything. For 100 UAH – it’s fine.
A***o –
Mine comes with some defects but so far I’m enjoying it.
Customer –
I loved the product, but the box came damaged while the brush was in perfect condition.
R***e –
Show
D***a –
The product meets expectations.
A***o –
The product is very good.
S***a –
It arrived well. And it seems good.
5***r –
I loved the product. I plugged it in to charge and it worked perfectly. Super recommend
Customer –
Wish it was c type charger
s***s –
It is littler then i expected but still works really well
r***u –
Very good.
Customer –
Everything is working.
U***Z –
I thought it would be simpler but the truth is that its multiple functions are very good, for the cost of 40 Mexican pesos it’s a marvel, I will buy more again, it’s an excellent product, I need to test it longer to see how long the battery lasts since it’s rechargeable, but so far everything is fine.
Е***а –
normal brush
f***r –
It’s good.
Q***C –
Very useful for my teeth
Customer –
Great, this is the second one, enough for 2 years.
P***n –
Everything is very nice
j***r –
I love this rechargeable toothbrush with multiple modes of operation and comes with 3 replacement heads. I recommend
P***a –
Good
K***z –
It basically just vibrates
Customer –
Good product. Easy to use and charge. Just do not know how long it will last.
j***u –
Very nice, rechargeable and works just fine. Tks a lot
А***а –
everything came great, I recommend it
r***u –
One came defective, didn’t charge, rest arrived well but always crushed boxes.
f***s –
A wonderful brush, there are three spares for replacement. It cleans very well, has many modes, the best for me is 2. Everything is wonderful and it arrived quickly.
d***r –
I haven’t used it yet, but the box is slightly crushed, so the contents seem to be fine. 👍
Customer –
Came fast minor amount of blood but it’s normal and it makes your mouth feel clean
c***t –
You
Y***a –
I love it but i said to put it on my ramp it’s nice
n***r –
Everything works fine it’s just a very tiny toothbrush it’s probably about half the size of a normal one.
Customer –
It’s okay for the price we set.
С***r –
The brush itself works properly, but one charge is enough for two toothbrushings. The battery has a very low capacity, it takes about 250 mAh when charging. So after the second cleaning, you need to charge it again. If you forgot, the third time the brush simply won’t turn on.
Customer –
Great
R***e –
I love my electric toothbrush it’s easy to use very lightweight,easy grip.
B***r –
It works very well.
E***a –
useful
F***o –
for a cost of 2-3 $ excellent quality
M***r –
It working well. Quick shipping.
I***e –
Cheap
C***z –
I really liked them, very comfortable.
С***к –
Very cool
a***r –
Very good, my teeth are white.
U***r –
for the money, the brush is excellent.
Customer –
good
j***j –
Very good, I liked it more.
r***u –
Good product but they are coming with the boxes quite damaged. I tested two devices, they came without charge but after charging they are working well.
Customer –
Love the power of it and durability for the price
S***z –
Work really good nice products
Customer –
Excellent
N***a –
My daughter really liked it, it works very well, great.
V***r –
Apparently, good product. But not tested, the box arrived completely damaged.
r***r –
Love it but a little small
A***r –
There were problems with fitting when loading and the box came quite damaged, but the product is good.
r***u –
Received
V***a –
great, everything is working
K***k –
For 3 dollars it’s worth taking, probably nothing more expensive.
H***y –
I liked it, I will test it.