Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Very good product
T***n –
Used it to day it it brighten. The light covers a little bit more than i thought it would but the bottle i thought was quite small brawl and all it did pretty good.
C***a –
My headlight did not work, I made the same recommendation, cleaned it, dryed it, then applied the product and used the sponge to polish, but it remained the same as it was already, and another thing is that the bottle doesn’t even come half of it, I don’t believe it came in 100ml as stated in the packaging, it didn’t work for both headlights, but anyway, another one from China didn’t work, poorly spent money.
J***s –
well 👍
E***k –
Well received, no delivery issues, just need to try it. I recommend.
S***f –
Good price but not make difference
B***d –
It took long time to deliver, applied it on the front lights of my car, it kinda works not perfect but i can see the difference
Customer –
Small but enough to get the job done. Comes with everything in the description. Fast shipping.
Customer –
Nice
B***h –
Nice came quick thank you
g***m –
It’s not wrong, something takes away but it’s not miraculous
s***i –
Not too good
D***v –
I haven’t tried it yet. It is indeed effective. This is not the trust we breathe.
I***Y –
Is good, plastic but is big not the size
J***a –
Great
M***e –
I used it.
G***i –
Haven’t tried it yet
E***a –
functionality regulated
D***y –
Look’s better
Y***y –
Its not work as in the video
Customer –
It’s not very difficult to hurry up the bot
Customer –
Good product, efficient, but the polishing effect does not last long, and the bottle is very small.
V***i –
it’s just for nothing. the light does not change
Customer –
Good
Customer –
Is okay
Customer –
It has arrived faster than expected, now I have to try it…! I will comment on how the power of the headlights turned out.
H***t –
World excellent! My 2006 headlights are like new. It was an easy process. 1. Tape of the area 2. Buff with sand paper 3. Apply poise and buff off
Customer –
It really works
R***c –
as per the order.
M***n –
It is not a miracle solution, it is just a polishing paste, for which the grain is not even known
D***e –
article well received but not yet tested.
Customer –
It arrived in good condition, but unfortunately the windshield did not clean. It worked a bit like an anti-raincoat, but not as good as shown in the video.
G***a –
, a good product works but the quantity of the product in the bottle is really minimal per eye, it does not reflect 100ml and is not very liquid, it is difficult to get it out of the bottle.
C***s –
Not tested yet.
g***x –
The bottle is filled to 2/3! Product very thick, and more like toothpaste… Average efficiency. Delivery in less than 15 days for France.
f***r –
Doesn’t work
M***o –
I haven’t tested it yet, but it arrived very quickly.
t***r –
Great product easy to use
B***e –
It’s really effective, the only detail I don’t give it 5 stars is that the knob is very tiny and there is very little product that is barely enough for a single application.
Customer –
It was one time use, it helped but not great results
D***d –
Received after 40 days. Not used yet.
m***r –
does not meet my expectations
D***o –
I never arrive. They refunded the money without any problem.
J***s –
Worked
g***n –
👍
r***r –
Amazing how it work fast
R***c –
Bottle is small needs to be bigger
B***g –
Not terrible
J***s –
They should not leave the package with the neighbor without the customer’s authorization. Last time he left it at the door and disappeared.
D***a –
thank you
J***a –
It’s a polishing paste, good.
J***o –
Cleans well but the effect doesn’t last
J***o –
Very useful for damaged yellow headlights
Customer –
Receives and did not use yet.
D***s –
Small but should work. Thanks.
A***h –
Not bad
U***r –
quickly and accurately
Customer –
As advertised
C***e –
Compliant and fast
F***r –
not yet tested.
S***o –
Not yet tested
A***k –
Was great i used it and had no problems
D***s –
It comes very little and does not comply with what it says.
F***r –
Received but not yet tested.
Customer –
Very small
E***L –
Yesterday, sorry for the delay.
I***n –
The product cleans the headligjt but the improvment is not as it is advertised..
D***a –
Didn’t try it yet
G***S –
I arrived safely 👍🏽 The content is little since we have to see that it is 100ml in cream and not liquid.
D***z –
I bought the small one for €1 or so, hesitating, but if it works, obviously it’s not worth it with the small one to make them look new. I bought the 100ml one, and for €3 or so, you can make the headlights look new. They wanted to charge me €80 to polish them because they said it was the only way to remove it. Highly recommended!
m***r –
Change correctly but it’s not magic either
2***r –
Good deal
Customer –
I’m very satisfied
P***Z –
function and chin
D***a –
Good. Not easy to do
Customer –
Confirmed by mistake. The product was not received.
Customer –
I have not tried it yet but the bottle is the quite small. It comes with a sponge. It arrived very fast.
M***k –
I bought this product because my car had like yelow ish one headlight and i wanted to repair it. I used it on the headlight and its a bit better but still it’s not like professionally repaired you can still see scars etc and still it’s a bit yellow ish but i like how it helped i bit. But i don’t know how long will it last, maybe 3 days maybe a week maybe a year i don’t know. I recommend it if you have s bit yellow headlight but nothing extreme.
U***p –
I’m no yet use one
Customer –
Nice!
Customer –
Excellent quality of good material, fits well, is durable, very comfortable, meets the desired expectations.
Customer –
Still hasn’t tried it yet so my review would be inaccurate
R***o –
Not very effective
N***i –
Not reliable enough as a product, the product is not made for big jobs. Buy for small trinkets.
F***n –
Item not received.
Customer –
Excellent
O***r –
This thing is like magic
e***r –
Instructions are tough lol just wanna apply and wipe i don’t wanna do all that preparation