Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***i –
It can be used normally, but the sound quality is not very good.
K***o –
Excellent quality cleaner product, it’s worth buying
Customer –
it’s ok, I recommend everything is as described
Customer –
In the instructions, there are two QRs, one to download the application and the other to activate the product (on the right side), the voice-to-text translation is very good.
A***i –
The battery runs out quickly and sometimes it takes time to translate
C***a –
It is very elegant and cute because it comes with a drawing of a kitten. But it’s very handsome, my daughter or granddaughter will like it.
J***n –
Excellent product, works very well, the charging cable had to be replaced, it wouldn’t charge because of the connector.
L***o –
Ok
D***y –
All good
S***o –
Thank you very is very good earphone sony wireless bluetooth.thank you very much.

B***m –
Yet to try
a***r –
Was confiscated by customs cause of other item in the same package!! Got full refund fast
E***r –
Very good device! Good bas
T***s –
Top
A***n –
Really quality item. The sound is about a 7/10 at best but for the price point it is excellent buy. Now the good part, the remote control options work seamlessly and also using gloves can make a couple of goes, once you get the technique it works with those too. Noice cancelling is very good and the translating service will not allow you to have a 1-2-1 with someone, but it quickly translates , so you ca listen in the people around you talking and it does a pretty good job of the speed and different voices. The catch here is that you have a certain amount of minutes you can use beef you ave to pay a subscription for storage so using this on an adhoc basis will work for most people.
M***a –
it seems ok to try
Y***v –
Delivery 10 days, great. Packed carefully. Works from the box. Looks pretty. The box, the device itself. Interface cord, instructions. Configured intuitely. There is a translation. I don’t know about branding, but it looks worthy. I got what I wanted. Pleased. I recommend.
A***v –
Thank you very much
Let’s see how it works.
r***z –
They have excellent sound, the translator is a software that needs to be downloaded but works very well, excellent purchase, has environmental noise reduction in its settings and low sound is very good.
l***o –
Perfect as described
R***o –
After using them, I have to say that the sound is very good, the application works but not as well as I expected. The phone is always needed, and the battery doesn’t last long. Also, it is not very clear when using the touch screen of the headset, so I can only give it 4 stars, sorry.
Customer –
Item matches the description. I recommend.
Customer –
it’s ok, there is noise during the conversation
А***р –
Just an Abaldenное soundние) Does not enter as a flagman. I recommend!
s***r –
It hangs and does not support artificial intelligence, and it’s a limited trial subscription, after which you have to pay money.
Z***y –
The translation function of this headset cannot find the corresponding app in the foreign playstore.
b***m –
Very good
D***a –
Great set of earphones, clear reception & good sound. Highly recommended! !
S***a –
The translation is quite slow, but in summary everything is acceptable. For what they cost….
D***a –
Great set of earphones, clear reception & good sound. Highly recommended! !
R***o –
Headphones, translators, and audio player are well made, but I still need to figure out how to make the translation part functional.
C***a –
Interesting gadget, works well, maybe the 10-12 sec lag between what it hears and what it translates is the only thing that could be a downside, if you don’t worry about that, it works perfectly.
N***O –
Nice gadget, however, it doesn’t want to connect to bluetooth. So, practically, you cannot use it. Also, no proper way to get it somehow running well. On the other hand, as an item, it is very good constructed.
b***r –
The headphones arrived in non-working condition, one earphone did not work and did not charge.
Customer –
Great ear buds – very impressive looks great and works well- feels expensive very happy with purchase
s***s –
Super
Customer –
Good device, bit buggy with simultaneous translation but it works. The tiny screen is feature-rich. I would recommend this
S***r –
It works and the translation is not to bad aswell
P***a –
Received, presented
D***g –
Excellent
I***k –
This is the best working translator so far. The only drawback is that your phone screen stays on, causing the battery to drain quickly.
K***n –
Nice
Customer –
Excellent for all use
J***z –
very good product meets 100
Customer –
The product is okay.
S***s –
Works perfectly, touchscreen is a nice addition! The AI translation is a bit slow but it works!
M***r –
Perfect for all languages. I personally tried 4 languages andnit woeked perfectly.
B***D –
Received damaged and dirty directly in the box.
E***z –
Everything perfect, thank you
א***r –
Very excellent quality but I haven’t figured it out yet. the sound is just great.
H***n –
Still have to finger out how they could useful to me.
A***r –
Excellent quality price ratio
I***a –
Ok, everything is perfect

f***e –
Ok, perfect, working well
A***i –
I expected more…. but ok
i***r –
Work perfectly
S***s –
Good
H***Z –
UNFORTUNATELY THERE IS NO PORTUGUESE OPTION… but if you want to have an EXCELLENT very good headphone.. then it’s worth it.
F***n –
Very descent
m***d –
Very excellent for the program, not available on Google Play but available on the internet.
j***s –
Good sound, slightly low volume, many functions
K***j –
normal. headphones. I recommend.
B***e –
Very satisfied with the product.
j***t –
Good product but subscription took 2 months for translation.
a***r –
received the goods quickly. arrived in good condition. receives phone calls, does not connect to YouTube apps
O***n –
Everything works as described, the pairing is complicated but I figured it out. The sound is good, translates well.
Customer –
Good quality, scratches appeared inside the box
R***y –
Very happy it translates perfect
Customer –
There is no manual or chatting manual in Korean. disappointing
W***u –
The translator is working quite well, not very good in listening to the speech, one need to articulate very precise if you want have the exact speech to text. The sound quality and the touch control works very well. Very happy with it.
J***k –
Decent buy, anc works pretty well. Value purchase
F***s –
not the best sound. people Okay until prices
m***n –
I think the earphone is working, but the cable does not work, I wanted to charge it, the cable does not work
A***I –
Nice
G***s –
Excellent product! Works exactly as described! Quick! It has a slow delay of 4 seconds, but I tried it with English movies and it works perfectly.
Customer –
Very good
n***z –
Very satisfied with my purchase! Fast delivery, the translation mode works well. The sound is clear during calls, on both sides. These headphones seem really original and stand out with excellent audio quality. A real crush!
Customer –
Works ok, ai translation is premium service for text chat only and not as promoted.but still ok
F***t –
The order arrived quickly and in very good condition. I am very pleased.
f***f –
Translate very well and very quickly. It is a good product. Highly recommended.
a***r –
Incredible, a 10 works perfectly
I***i –
Truly a nice product, it interfaces with the mobile phone and allows excellent translations and other functions.
J***i –
Looks normal, but feels like the item is useless.
M***e –
The perfection is very easy to use and the translation is impeccable.
F***n –
Ok
m***n –
Am very satisfied
O***N –
Yeto download app
Customer –
Reasonable
a***r –
It’s not the function I was expecting.
S***v –
not bad
R***d –
Good
R***s –
Good quality, touch screen works well, everything works and music quality is really good
E***s –
Good price, fast delivery, thanks
K***r –
I’m thrilled. I immediately reordered one. fast delivery
P***o –
A1
I***a –
Function perfectly every day

ח***h –
There is no operation explanation in the Hebrew language
W***s –
These are awesome!! !
Honestly i bought 2 diffrent kinds that had a screen but the 1st set didn’t have a screen “lenovo” so when i was opening these i didn’t expect there to be a screen at the price of 15 quid. That’s nuts. 10 stars. Easily
G***o –
Excellent quality article.
F***A –
Too much. The best I’ve ever had
J***i –
Good sound for tomiast translator for d…
W***k –
Nice charging box. Now testing the earplugs
W***a –
Very good and good sound, and the translation app is very great, they work well, let’s hope they last.