Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
r***e –
Quality is ok for the price, but i can’t say more for now since i haven’t had it installed yet, everything depends on it’s ability to hold zero. I will say that the hologram is tiny, but the sight picture is sharp
I***c –
Top
5***r –
Flash delivery to Poland. Professionally secured shipment.
J***s –
Great, the truth is that it’s amazing, and it also comes with a rechargeable battery included.
t***r –
Product just arrived, it seems like a good product, I will confirm its functionality as soon as I try it.
k***r –
Is this collimator suitable for a real gun or only for airsoft?
S***k –
The order was open, incomplete. No battery included.
V***i –
Unfortunately, it is the version without engraved logos. Too bad ☹️ If I had known, I wouldn’t have bought it.
b***b –
Delivery in 9 days for France from Spain, I find it a bit long, the product seems to be of quality, to be seen on the ground.
a***r –
Good quality 🤔 👍 🤔 🤔 👍 🤔 🤔 👍 🤔 👍 🤔 👍 🤔 👍 🤔 🤔 🤔 👍 🤔 👍 🤔 👍 🤔 👍 🤔 👍 🤔 🤔 👍 🤔 👍 🤔 🤔 👍 🤔 🤔 👍 🤔 🤔 👍 🤔 👍 🤔 👍 😞 😞 👍 😞
s***r –
Super
K***k –
Its okay, sadly there is no logo or “law enforcement and military use” sign
m***m –
Exactly el same as in store. Purchased 2 times. No problems. Perfect. It’s not dark when you look in the sights. Very nice.
S***G –
Everything perfect I have to put the pile yet to prove it but otherwise fine
S***i –
The product is a cheap plastic stufff with a metal cover. Looks nice, but definetelly not a a grade replica. Paralax is bad. But still. It’s useable. A good placeholder until you get the real steel. For the price it’s a good offer.
R***P –
Works properly
M***s –
Recieved one without logo unfortunately. For the rest it is good woning for Airsoft.
Customer –
Well packaged and very fast delivery. Furthermore, the product itself looks sturdy, also product packaging is of good quality. Furthermore, we had already tested this product on the shooting range and it works excellently…!
D***k –
The copilator works properly, unfortunately it came without markings but I got the batteries CR123A which was not supposed to be included (I recommend using 16340 batteries)
Customer –
Ok
Customer –
It looks solid. Works. As for shock resistance from shocks, I don’t know yet.
M***l –
Looks good, but as long as I look in the optics I see the Red point or Green A little blurry, I find that A bit of A shame for the accuracy of the shot!
M***s –
Fast shiping 4 days
D***e –
Okay
S***i –
Second order. Not perfect but great for the price.
s***g –
Perfect. Highly recommended
Customer –
Alles Top!
Customer –
It arrived very quickly and the price is very justified It also looks really cool and is well made and the Holo crosshair is also clearly visible you can adjust as you want
Ł***b –
For that amount of money it’s really all i needed. It’s solid metal construction, two colors of red dot to choose, brightness settings help in a sunny outdoors scenario, it’s easy to mount (no tools needed). It even comes with a battery. I’m definitely getting gonna shop for another red dot on ali.
j***r –
Excellent, good article
R***I –
Very good red phototvery robust
N***c –
Is going very well. Of the best price quality ratio
M***r –
The fact that it cannot be delivered to Germany was not
D***C –
Ok
j***i –
Arrived without battery, and it’s good for a large rifle for a pistol.
K***n –
Really nice optic . Came in the same packaging as in the picture . Just not too bright on a sunny day but i had a lot of fun with playing it on an airsoft field . Would recommend:)
D***d –
Super
2***r –
Perfect
B***r –
Everything went well. Good stable quality. convinced me positively. Gladly again! !
s***r –
Very good product
i***o –
All good!, good condition and very fast.
P***n –
Useful and well done, very durable
K***o –
product as described
m***r –
Everything best!
C***. –
Correct quality, but not at all as a recognized brand, because there is something that does not have a great finish, the screen printing is not exactly the same as the photos, I need to try it and see if it fits well and does not go out of adjustment with the recoil comes with a battery and it regulates intensity and color change, but not the size or shape of the crosshead, if the aforementioned works well, it can be a correct product at the price it has.
2***r –
Très bien
D***n –
Enough enough for hunting
t***r –
Makes a solid impression
A***o –
Meets the expectations I had, the Picantilli rail fits perfectly and adjusts the sight very easily.
K***n –
No stack provided
Customer –
fast delivery, in accordance with the description, remains to be seen to settle the zero.
Customer –
works great, sight is very clear, just a question, how do you charge the battery?
N***v –
Good quality. Compare with my rifle. Thanks.
P***E –
It’s a good red dot tested at 25 and 50m. The most: the size of the dot, really thin, is appreciated. The least: the circle of the visual is slightly crooked, which is a shame but does not harm the screw.
j***r –
Arrived packaged very well. Product seems well built and will mount and see if it will maintain zero in service.
n***c –
Supper
a***r –
Very solid workmanship
M***c –
Good quality, works well
I***k –
The collimator is one of the simpler I have but it is an advantage, it arrived in 2 days which is very fast.
Customer –
As described, high quality
A***n –
Super 👍