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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Did not come
They come without batteries
It doesn't sync well
Instructions
So late
The parcel came within 2 months. On all the way, the track is not tracked. The post office sent the parcel to the mailbox.
Hello well received quickly not battery
super
Sooo for a long time, the Mail workers threw the envelope in the mailbox. I have not yet checked, I will check and add a review.
Fast delivery not tried yet
How did it happen in good condition as in the photos.
It works very well using an app on your phone, hut only for max 10 meters distance
I don't work.
That's what they're saying. Right only the distance is very short 23 m distance but for the price you can't order more. Very satisfied with the store.
Unfortunately I come not from the manual so can I there nothin note
good
In 2 of them moves the inner battery and disconnects with which it is as if it does not tubiera nothing doesn't seem very normal to me.
The product is not exactly described Does not get far and inaccurate
Bluetooth tracker arrived guys. Everything works, it goes without problems, it's also excellent. The only application in the instructions to the device is specified "kindolf" with this application is all difficult, I crossed 3 more applications for this tracker but all of them are raw alone disorders I thought of caress with this device. Read reviews I learned about the application "itracing" its in the Playmarket I did not find it possible only I have such problems as a result, I downloaded from Google. Weighs 8.1 MB. Guys this app for him believe. I 'd rather not find it. Although who knows in the field, I have not experienced it do not take to give any guarantees. Time will show. Don't take care of yourself.
good
It's OK!
Really works very well on my dog ideal for large walks. Too bad the shipping a little long.
Does not meet expectations
I never got the order.
Accurate fast delivery.