We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
And so the product is really satisfied, in the microwave, you can warm it! This is the most important size for lunch box normal, the test for missing liquids was successful!
Super container. Fast delivery. Porządne workmanship.
Delivery in a week to France. Packing is great! The containers themselves are of good quality. In the set put a spare yellow handle for containers. Includes a spoon and metal sticks. A bag made of special material that keeps the heat. I recommend the store.
Everything is very convenient, roomy. I cook when I know that I will not be home all day. In the kit there is also a spoon with sticks. The bag is comfortable, and just everything is stuck and fixed in it. the bag from the inside is covered with a film to hold the heat/cold.
Очень хорошее качество
Duge yakisniy TA beautiful container. It's super. In the complete set it is a spoon, palichki and a pencil case for them. Spoon of prosperity yakysna, prote ce more than dessert spoon anizh stolov. Palichki in isolation are non-yakisnoye, it can happen to wikidati. I put a container in my mouth, ditini to school. 3 metoy reception cope with 100%, to the Raju before buying
All is well. There is some stain on the bag, but not critical. I haven't checked the case yet.
All is well. The bag looks of course like a ladies', and the cover under the devices is small for standard fork sizes with a spoon. But otherwise all fire
Muy buen material, excelente,lo recomiendo .En 1 semana en España.
It came quickly, a quality product! Thank you store! I suggest...
Very beautiful, but the chopsticks are not used to it.
Very good purchase, looks very good quality, I will repeat the purchase
identique aux photo ! c'est parfait. livré rapidement !
Отличное качество, быстро дошло (Томск за 2 недели). Я довольна!
Есть небольшой запах от сумочки, контейнеры , палочки и ложка не пахнут. Также есть запасная ручка, правда одна)
Хороший ланч-бокс, очень довольна. есть мелкие царапины на верхней крышке, но не критично. пришел быстро
I really liked this container, convenient, the plastic is dense, sealed. But if you pour boiling water to maintain the temperature in the plastic part, it will pour out during transportation
Доставка в ЯНАО за 2 недели, отличное качество у хорошего продавца!!! Рекомендую!
Great lunchbox. Fast delivery, happened whole. Before that I ordered from another store, the container came broken. Convenient, I recommend the seller and the product.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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