SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sound fire. My first microphone. And I'm balding
This is my first and I think the best purchase of a microphone on AliExpress. I bought a microphone because of good reviews. I bought it for communication with friends. Looks chic, and the sound sends very well. I want to note that there is a small delay in the transmission of sound, but it is not noticeable. This microphone is ideal for communication with friends on discord or even for beginners streamers.
ok
Excellent Sound is top .. It is super heavy and quality Will buy more to resell Aki Brasil .. showwwww… Not taxed ..
Works and okay: D
Cool micro!
Fast delivery pleased. It's OK. Recommend. China rules.
Ah micro! The best thing is on the market.
Gostei bastante, estou satisfeito com a qualidade!
Excellent microphone, delivery about a week from Russia, the parcel came whole and not crumpled, the microphone is made qualitatively, a stand made of metal, I advise the goods and the store
The microphone fully meets my expectations. Took for the game PUBG and there I can hear wonderfully, without any noise. The discord is clear, too. In the computer settings made sensitivity 80% as advised by many. It stands on the side of the monitor 35-40 cm from me. In contrast to the headset, here you can safely eat, in the face does not interfere)) looks very worthy. The friend has a headset for 10 thousand and no difference. I see no sense in expensive devices. I recommend to buy.
The product corresponds to the description. Works. With the order, the store did not think anything wise-processed quickly, delivery three weeks.
Fast delivery, quality is excellent
Amazingly the sound was also the high sensitivity strongly recommended. Yuan m away where's voice is crisper make yo ~ more or order and received in a week. Good Goods lot wifi please ~^^
Seller amazing loved experience, still not tested the product.
All the shopping already made on the site, that was reached faster! And the microphone is very good so tested so far.
It came quite quickly, the parcel came normal not crumpled, as usual, the sound is excellent for its price. Problems did not arise, I recommend it to everyone!
It had a bm800, but it had no interface and this one needs nothing, sounds great!
Sound good. Delivery about 3 weeks.
It's super. Sound for 5 +
Good and sensitive microphone. Easy to install on win10. Good built quality. Very fast shipping
Крутой микрофон)) Академический вокал хорошо пишет)))Я довольна как слон)))
It's gorgeous. Sound quality, packaging, appearance-I'm delighted. Take it, you will not regret it.
Amazing microphone, awesome quality and wholeheartedly recommend!
All Super