SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ahuanyu
The product corresponds to the description, everything is fine)
For the first time, I was delivered to the house by the Courier, it's very nice. Sent the parcel for a long time, but I can understand, the demand for it is great. On the quality of expectations met 75%: despite the fact that it is "directed", catches all the sounds, unusual. Sock from memes really works as a pop filter, class
Ordered from Russia, the shipment took 2 days, delivery 5 days, the goods are satisfied, delivered right to the house.
Came in 9 days. Included microphone, trifoot and fasteners on the trifoot. Not rich, but why more, especially for such a price. In Russia, for such a price, it is impossible to find a microphone that will be responsible for this. Sound is a bomb. To record video, voice of something or just for the strips is a very good, good microphone. Simply put, I advise!
Excellent microphone, good sound
Delivered from the Russian Federation for 4 days, the microphone pleases, especially in comparison with the microphone for 100R.)
The microphone is very good and the sound quality is also. I'm happy with the purchase.
I do music, the microphone for this is suitable with my head, it came quickly in 4 days, I'm happy with the purchase, I advise)))
Delivery to Lipetsk in 5 days. The test passed. Works fine.
It came quite quickly, it works, like a good sound, the case is metal. The only negative so far is the rack, it only has one mode, you can not fix the legs in a narrower position.
Pretty fast delivery, the mic itself works fine without any noises and other problems
Everything is just super! Delivery is very fast, if I'm not mistaken it's literally 4/5 days, am I Ohr? I am very pleased with the purchase. I recommend definitely
Excellent microphone at an excellent price. Thank you.
For your money an excellent microphone. Rack quality, does not slip. Together with the RTX voice utility works perfectly, and without it is very sensitive to the mouse and keyboard. Vprinciple I recommend to buy!
It came to the Sverdlovsk region in 2 weeks. Packed well
The quality of performance is 5. Delivery in 4 days to Moscow from Russia. The quality of the voice recording-unfortunately, did not meet my expectations. Many unnecessary noise records, but the voice recording quality is excellent. Previous noise microphone did not write
The microphone is cool, after the first tests it turned out that it grabs a lot of noise from a stranger, but a little settings in Adobe Audition and it just sounds like a kingdom for these kopecks, another highlighted two very minor minuses: 1) he came to me with two scratches, but it is not critical and 2) the cable is not removable, But I do not think that this is such a problem, because its thickness is directly credible, to damage it it is necessary to try) the store is responsive, all explained, drove to Naberezhnye Chelny in 7 days, the next courier brought the parcel to the house.
Come, quickly. The quality is the same as on reviews on yutuba. In general, very good.
The microphone is very high quality for its price, so I advise everyone. He came to me in 5 days in Pskov (ordered from Russia).
Excellent microphone, fast delivery from Russia. I recommend the store.
The order came for a week very good quality
The best microphone for its price, at the level with the most expensive. Delivery is fast and convenient, straight to the door.
The order came in a week, after departure to the central part of Russia. The spent amount fully justifies. For its price is really very good sound quality. The only thing that the microphone is very sensitive, so you have to dig in the settings and find the ideal option for yourself, to avoid various noise from outside.
Let's go. The microphone came with some deffect (the membrane was not fixed, knocked about the inner wall of the microphone). Wrote to the store, after discussions the next day sent out a new microphone. About the first microphone: disassembled, fixed the membrane. Apparently, it was not without damage-the sound sometimes hisses. About the second microphone: all the rules. About The whim. Not bad for 2000 rubles. In audacity records by default quietly, you can use the "amplifier" tool to twist decibels. Not very much, for the noise is heard. For acceptable sound, it is better to set the volume in the system to 60-70%, on the microphone itself 40-50%. Micro sensitive to all left noise and alkali. Important! Shoot unpacking on video (preferably in 4 K/seller will ask for a photo or video packaging). It helped me out and the seller sent out a second microphone. PS. From Moscow to novosib delivery 10 days.