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Product Details

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://ovalcomart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.9 (86 reviews)
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13 Jul 2021


7 Jul 2021

Backpack quality, worth your money, but here the delivery was very long, about 5 weeks.

6 Jul 2021

огромный рюкзак.

6 Jul 2021

A good backpack, voluminous, I liked

1 Jul 2021


21 Jun 2021

Many questions about the capacity of this backpack. In particular, about 17 inch laptop. Yes 17' get in! My HP Omen fit in the butt. Of course I mean a special pocket for a laptop. In the backpack itself there is still room for 3-two-liter bottles! Backpack fire!

20 Jun 2021

Excellent Product

16 Jun 2021


15 Jun 2021

Very satisfied with the goods. The order came exactly on time, packing in two packages, the quality is very good.

10 Jun 2021

The backpack is cool. That's what I wanted. Made qualitatively, the lines are even, nowhere, no threads are hanging. Satisfied with the order. Got on time. Thank you store.

9 Jun 2021

My husband is very pleased. Quality fabric and accessories! Very roomy!

7 Jun 2021

The goods came quickly! All in excellent condition!

31 May 2021

Very good briefcase. I took it for creative accessories. The A3 format is placed, this is the most important thing for me

28 May 2021

quite big

22 May 2021

My husband saw it bigger but also fits very well. Seems strong

20 May 2021

Larger than expected size, approximately 30 litres capacity. Good quality zippers. Aesthetically, great.

20 May 2021

A good backpack, I liked it, the price is adequate

14 May 2021

The order was sent by the wrong delivery, which was indicated at the registration. In this connection, the backpack never came.

11 May 2021


6 May 2021


5 May 2021


4 May 2021

linda mochila

2 May 2021

A good backpack, nice fabric, no unpleasant smell inside, the stitches are sewn tightly, the handles are made of leather (it looks like it's made of natural). Back, do not say that orthopedic, but there is. The backpack is large, it is placed in a laptop and for an example "Crime and Punishment" and a couple of other books to check the width.

28 Apr 2021

The item was exactly as described by the store. Item arrived on time. Thank you

24 Apr 2021

Très belle qualité apparente. A voir sur la durée, mais je ne me fais pas de souci. Très bien fini, avec de nombreuses poches à l'intérieur et à l'extérieur. Les fermetures éclair ont l'air épaisses et très solides. Vous pouvez l'acheter les yeux fermés.

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