SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
English▼
3 months and 2 days to Canada. Not damage or smell to product. Soft material but also hard. Fits nicely on phone. The edges are raised a bit higher then the phone which is nice. Would recommend if you don’t wait the long waiting period
In principle, everything is fine, you can take for this price, the camera protects, but the screen with glass on the level with the cover so that the screen is not recommended to put on the surface.
Все как на картинке. Доставка быстрая. За свои деньги чехол хороший, правда жесткий немного.
Thank you. Good quality.
Cover fits the phone perfectly, accurate buttons. Protects the camera. Only points: slippery and marking of fingers.
Accurate product description it’s not the most sturdy case so I can’t attest to the drop test but I don’t quite trust it. But it was worth it’s price if your not super clumsy with your phone.
The cover is cool. Delivery oooooochen long. Most likely at customs did not hang.
Дочка довольна, спасибо.
Top as in the pictures
The case without a button to lock the phone, without it it is not convenient to use the case ((and so the case is good
Came quickly, the cover is excellent
Fare enough
Perfect!!! Like the ad. Highly recommend!!
High quality!!
Wonderful Cape. Regretted having bought only 2. Well protects the camera and not hand slide.
Overall is a great hood. Just finish left weak with some burrs and fitting that was with a little loose. But the money is great!
Arrived and early very good product
Item as described
Holes for the camera are not quite smooth, the cover is attached around the edges not tightly. The cover threw out immediately the quality does not get old, I do not recommend anyone.
udar gap yo'q
Excellent quality, it protects the entire cell phone very well, especially the camera. Thickness is good though it doesn't feel so thick to the touch. There was No contact with the store but it was not necessary, the product arrived sooner than expected and in good condition.
The different color
Top quick delivery.
Better than I thought. Great.
Recommended