SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods did not come, opened a dispute, the money was returned. Alas, but the delivery of batteries is very tight due to the danger of their transportation.
The goods were not tracked.
The order is received, after checking, I will add a review
Good akbshechki...) I recommend!!! In KZ for 45 days.
Batteries correspond to the description. Got there in time. The store is great. This product I purchased with an expansion of MegaBonus and saved already $101.15. The MegaBonus extension helps to save up to 4,91% of the purchase cost on AliExpress, as well as in other stores. Please use my link http: // MegaBonus. _ com/?u = 196206 (delete _ between Dot and com)
Long delivery. Batteries are good.
40 days drove order. The charge is not all 3.84V. I took for the screwdriver, I will collect-let's see.
To follow when usingj
Out of ten, one battery was dead. The rest have 2800-2900 mAh capacity.
Month of delivery in Tyumen. Thank you all came safe and sound.
As always, everything is on top! Charged 3,85
At 4-charged AKB zu lii500 shows the resistance from 34 to 36... it is given to me that the high quality here is very, very relative .. On the other the other so hopefully it will.
It took a month and a half. The whole thing. The charge of each jar is 3.8 V. took for remaking the screwdriver. I'll try as they show me.
Delivery month. Thank you.
It's okay! Thank you very much store!
Заказ шел долго, однако в срок уложился. Заказывал 2 аккумулятора, сопротивление у каждого 24 мили Ом. Качеством доволен, единственно время доставки конечно не радует.
In Omsk for 24 days I will check the battery then finish
ok
Wonderful Batteries, everyone is happy, thank you all, all are free!
Shipping is relatively fast.
OK
Norms
одна из батарей пришла с оторванной ножкой, и следами подтёков, слегка повреждённая с той стороны, как итог заряд на ней меньше чем на других
Спасибо большое за посылочку и быструю доставку, покупаю у него уже не в первый раз. Продавец умничка и заслуживает только хорошие слова. ПЯТЬ ЗВЁЗД
Delivery 1,5 months to Moscow. AKB good, I order not for the first time.