











We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Thank you
Long went, and so everything is fine
With the collar all is well come Pretty fast, well, on my neck he does not button up, as shown in the photo, for me it's a useless thing...
perfect
Good product for attractive price and very fast shipping.
fast shiiping
Good product as described
great product does the job well
This product is not received.
It's not too comfortable to be sitting on a couch, for example, for the rest it's fine. I 've taken him to the office by the time I have to sit for many hours. To receive people is also not very discreet, it seems more like a lifeguard
ma mère adore
Brought the courier, safely
получила быстро за 2 недели. работает все хорошо. сшито аккуратно. материал хороший. нигде не сдувается. продавца рекомендую.
Получила посылку состояние хорошо,носит удобно шея.Большое спасибо за работу
A little weird. It is necessary to hold the tube, that would be pumped and the neck does not go back as in the video show, and on the turn in front of dodging after the hood.
I recommend an excellent collar. Using in the right direction is very helpful...
i didnt't believe this would work but it did. color is just like in the image. I am using it as a gift for my 1st patients to attract more lf them. also, it shipped super fast
Arrived very quickly, just two days later. The pillow is good, well glued does not miss. The head holds perfectly, but remember that it can harm the neck, be careful. That's also when you inflate it strongly on her chin.
Material rubber with velvet coating. In use, everything is simple and reliable. The parcel reached Ukraine (kiyov) in 11 days!
Gut
Everything came quickly
Super all as in the photo thank you very much to the store I recommend. Not the first time I order. Reached in 2 weeks in Israel. and seller super easy to communicate
Perfect. A great relief for my cervical
Not for my neck. Size for kids.
Okey