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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Brilliant, delighted with it
Love it! Thanks!
Perfect!
it's not elastic as I thought. material is different. it catches everything.
Everything I order from this store is perfect. These fit tts and shipping was fast. The shorts are tts and every time I wear them I get compliments
As always this store never disappoints. The shorts are tts and they look awesome.
Quality if fantastic but I was shipping the wrong size for 2 or the three items. I didn’t contact the store.
Delighted with purchase. Second pair and these ones are even better.
Great
Great
Perfect quality. Great material and fits well. Shipped quickly
amazing quality. sized up one size for my husband and it fits him perfectly
Perfect
Love!!
Great quality, exactly as described. Can’t wait to order again
Beyond please with these!
nice
Ordered 12/6. Arrived in Singapore 29/6. True to size.
Fantastic quality, very high standard and absolutely perfect for working out. They hold in your lumpy bits without it becoming uncomfortable after a time and they don’t make you feel hot and sweaty after a work out. Absolutely would purchase again, maybe in a different colour
Perfect!! Exactly what I wanted!! Fast shipping!!
Perfect!! Exactly what I wanted!! Fast shipping!
Perfect.
Excellent. Fast shipping.
Excellent
Excellent quality. Recommend.