SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it! Very good vision
Great product and very good store
The mini-camera is a little bit, the Wall is small, the food can be mixed in. It's not the city. Installation is simple. I'll look around wide, and the dark is not in the middle of the efect. Prikhovani Kuti can easily prikhovati, and photographers Duje chitki, shch laudable
First try she looks great to me this camera
Buen producto. Recomendable para vigilancia
Дуже хороша бездротова камера, роздільна здатність 3 Мп, справжній HD, сонячна батарея, вбудовані дві акумуляторні батареї, вишукана робота, чудовий зовнішній вигляд, надзвичайно зручне підключення, надзвичайна цінність. Куплю ще
Camera that works well, but the battery does not hold the announced duration about 1 month and a half.
The camera is easy to install. No matter day or night, the picture is very clear. It is equipped with two built-in rechargeable batteries. No need to charge frequently, no need to connect the power cord. Very convenient.
recommend to buy from the store
The application works normally, works well, 3MP Full HD pixels. WiFi network range is very good, good store. The built-in rechargeable battery is very good. I am very satisfied with the product I purchased. Probably order more battery wireless cameras. Fast delivery.
Fotoaparát 3 MP Byl brzy přijat. Effect them vždy dobrý and them it skvělá hodnota for peníze. Používám síťové připojení 2,4G WIFI and Kartu SD them třeba vložit for slotu pro Kartu před zapnutím fotoaparátu. Fotoaparát Má vestavěnou battery, která se snadno installs and Má dlouhou životnost batteries, která them Velmi šetrná K životnímu prostředí.
excelente
Great camera!
If you want to forgive me, I'll leave you at the gate. You can have a raviuvati semen once, if you have to come. Takozh affordable efect night bachennia. Rozedina zdatnit to finish the visok in The Broken Cameras, Yaki kupuvali. Shvidkistvo awakening nezbar Duge is pre-war.
Not send in time but refunded by Aliexpress
Very satisfied, installed in balcony, can check the status anytime, the alarm video is very timely and convenient, in short, all are satisfied, relieved and worth buying!
Very fast delivery, soundly packed and product looks good
I can recommend this store.
I found this camera very valuable. The price and grade sold me. My experience is as follows. Receive and install. .. At that time, my device was fully charged and intact. Brief description. Beautiful photos and night vision, easy to install. The effect of motion detection is as good as the effect of interpersonal intercom.
Day and night vision are both spectacular. I have attached several photos so you can see the quality both day and night. Side note, I have a "indoor cams" mounted outside. To do this I purchased a rubber sleeve/cover from to make the drop cam weather resistant for outdoor application.
The product is amazing, it is very easy to plug in, and the camera can be charged without a power supply. The camera quality is very good and the recording effect is very good. I am really satisfied. The camera has a built-in battery and does not require frequent charging. The PIR detection is also very sensitive. It is recommended ! !
This stuff is great. The best part is the built-in 18650 battery. There is no power outlet outside where I live, this may be the best solution. The packaging is very strong and the product feels stable. It uses a good i-cam + App and can do its work reliably. 3MP HD pictures are of good quality.
مطابق للوصف
100% 3mp wifi wireless battery camera , clear sound quality, high PIR alarm sensitivity, (built-in 5200mAh battery).TF card slot on the back is all normal and the SD-card records normal on , give 5 ++++
Excellent product, very good resolution, both day and night. Easy to install and use with the next application. I 've been using it for 3 days and the battery's still almost 100%. The order arrived very quickly. I recommend the store.