We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very fast delivery good quality
Incredible, in full pandemic and post without delivering aliexpress packages, in 21 days in Spain and in hand, by express mail. Thank you
Good quality, on induction works well. Happy with my purchase.
Just Divine frying pan, I'm in love!!!!**********
The order went less than a month, tracked all the way to the Post Office. The quality is excellent. Special thanks to the store for the packing. Very reliable. Everyone is happy. Thank you.
A quality thing, everything as it was and imagined-heavy, comfortable and the handle does not heat up at all.
Very good. It's my best purchase
It came on time. Fried until only cheeses, did not burn.
The product looks good quality. I give you three stars due to the PESIMO packing. The sarten arrived with two dents and crooked.
Very solid, good quality pan. The packaging was done excellent and shipping time short. I recommend the item and the store.
Fast delivery, excellent quality. I advise both the store and the goods.
I ordered a guy, he likes Asian cuisine, and it is convenient to cook. Delivery is good, the store is responsive. Everything came intact.
The goods came very quickly but damaged, in volume and 4 stars. Opened the dispute returned 2.73 dollars)) was the opportunity to return the goods and fully return the money, but unfortunately the return of the goods would cost me the sum of the goods))
A small line. Until I cooked on it, I can not say anything. Looks good. Went to Latvia for a long time 2 months.
Metal-thin, quality for three, such money is not worth it. There is no pritenzy to the store.
The Pan Is amazing, compact. Nice heavy in your hand, not plastic, not hot. However, the first experience was with блинами instead роллами. Heat evenly, does not stick, do not stick. Thanks to the store. Recommend
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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