Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***s –
I already bought it and it was very easy, I really like it. This is for what it is.
B***B –
beautiful, good quality and easy to assemble. I love
a***r –
Much smaller than expected, storage is ambiguous, and the material is made of wood locks. Assembly is easy.
j***j –
Excellent
Customer –
It came packaged in plastic with a piece of hair inside of it
y***r –
The screwdriver broke while putting it together so i had to get my own, a little hard to put up since its kind of small but overall it works like it should
M***s –
Overall im pretty happy with this organizer, for the price it’s excellent, in my opinion it’s strong enough for whatever stationary you’ll be putting on it. It’s made out of this material that’s like a very hard styrofoam but feels like wood, comes with strews to make the structure hard too.
G***z –
Good quality, arrived faster than I thought.
Customer –
Before Assembly
b***r –
I did it during the New Year holidays, but it was fast. The manual is good, easy to assemble alone Instead, it feels like a wood rock, so the powder will keep falling
S***r –
It’s super pretty and stable, I loved it!! It comes with screws, nails, and everything included, I love it.
Customer –
It’s beautiful, I like it a lot. They have a very nice and practical collection, I love it and it arrived very quickly.
l***r –
better than expected, happy with the item
Customer –
Looks exactly like the picture!
m***a –
This is super cute!! !
j***r –
I really loved this. Everything youβd need to assemble is in the kit so no need for buying extra tools. The instructions are really easy to follow and all in all i think itβs worth it.
v***m –
Easy to put together and comes with all you need. Cute!! (ΛΆα΅ α΅ α΅ΛΆ)
Customer –
It arrived on the estimated date, it comes with the assembly instructions and it’s fine, I thought it would be a little bigger but for my space it is perfect, with reference to the material I thought it would be plastic or counterfeit.
A***d –
Was easy to put together. Was smaller than expected but holds more than it seems. Good purchase. Would recommend and shipping was fast.
Customer –
Great!! Came within a week along with other stuff i ordered, and wasn’t damaged at all. It was super easy to put together and came with the screws and a mini screwdriver so you don’t need to worry about anything. It’s not made of wood so you would have to be gentle and careful to not scratch it or dent it since it dents easily, but other than that it’s perfect and is holding all of my supplies well. It also looks so freaking cute π
A***r –
arrived well. was smaller than expected. is not quite that stable. The screws can be seen, which didn’t help me so well. In the end there were 2 too many screws. arrived with instructions.
p***m –
Shipping take sometime but just in time for my birthday. I’ll come back post more photos after assembling. Thank you π π π π π π
M***a –
It’s a bit confusing to assemble at first, but it assembles quickly and has good material. I liked it a lot.
A***a –
It’s very nice, it takes a little effort to assemble according to the instructions but it looks great. β€οΈ
Customer –
Assembly is not difficult. It’s kind of fun in its own way. It’s just the right size to use as an organizer. It’s great for storing various things.
Customer –
Arrived well packaged. Made a very good impression visually, high quality, five stars again.
A***l –
Sadly came broken parts. Got to return to sell n got my refund back.
Customer –
I like it, itβs very cute! The white was a little plain so i added stickers. Material was not expected, but it does the job for the price. Setup was a little confusing at first but i got the hang of it. Only problem was that i couldnβt screw in the knob so i had to glue it on. Overall, would recommend!
P***s –
I didn’t read the description correctly and didn’t know it was made of cardboard. I spray-painted it and it looks really good.
Customer –
Except for the screws being too visible, everything else is good.
Customer –
I didn’t know it was assembled… but the bookshelf part is on the right side, not the left.
G***r –
A bit small but beautiful effect.
b***m –
Assembly was a little confusing at first but figured it out, its cute and fits nicely on my desk
Customer –
It’s really simple haha. The assembly instructions were detailed, so it didn’t take that long. It’s good to tighten it securely by turning the final screw.
7***r –
Very beautiful
A***o –
It came in a well-packaged box, it comes disassembled but includes instructions and screws that can only be installed with a screwdriver also included. I really loved it, it’s very cute and a good size.
l***r –
You have to assemble it before using it. The instructions are different from the picture and tell you to assemble it in reverse. It doesn’t look very sturdy at all.
y***k –
Okay
J***s –
The material looks like a very rigid card paper. It was easy to assemble and it is important to put all the screws so that there is no risk of nothing leaving its place.
Customer –
Easy assembly and looks very nice
a***r –
A very nice shelf, easy to assemble, good quality, fast enough delivery, I recommend it for ordering!
Customer –
It’s okay, using it as a cosmetic product.
Customer –
It’s easy to assemble and not super sturdy, but there’s no problem using it. I’m satisfied.
Customer –
Item arrived quickly and solidly packaged. Construction instructions rough, but sufficient. A small, practical mini screws puller was also there. In General, I did not expect anything big at the price. It is coarsely assembled by a kind of plug-in system and then fixed with screws. It is not a wood, but rather hard foam. In some places I had to get rough when plugged together because the parts did not mesh well, which damaged the material. I was most disappointed by the large gap, I work with heavy and pointed modeling tools, one of which is repeatedly slides. Annoying, but it will serve its purpose.
c***n –
My son was able to assemble it without any problems. The material is durable and he liked it, so I recommend it.
Customer –
The instructions are easy to read, so assembly is simple and it’s made of Styrofoam?? Woodlock?? It’s the same but slightly firmer which is nice. Other than a little dust falling off, everything else is good.
F***M –
It’s a puzzle! But fun to make and the end result is exactly like the picture.
j***r –
Poker all as in description. See dimensions, it’s a bit small
C***r –
It is very nice and sturdy.
a***z –
It is not a wooden shelf, but rather polystyrene or similar to cork but hard.
K***z –
Should of double checked the dimensions this is very small compared to what i thought i was getting
F***a –
Very cute and easy to assemble, meets the measurements. ππΌ
Customer –
Good item and highly recommended.
Customer –
It’s fun to assemble, the material is good and sturdy.
A***a –
All good
Customer –
It wasn’t difficult to assemble! I like it because it’s neat and sturdy when finished. Using it well.
S***r –
I expected it to be bigger, but it’s okay.
T***o –
nice and comfortable
S***a –
It’s not very big but it’s very pretty, fun to assemble but easy. Recommended.
j***c –
Very well packaged!! I loved both the finish and the quality of the product. They were very fast, I bought it on the 14th and already have it today, April 20th. That’s great!! Thank you very much βΊοΈ
m***r –
Very cute and although it took some time, it was pretty easy to assemble. Shipping was pretty fast too. Canβt wait to put some stickers on it :3
Customer –
The material is very fragile. It is not solid wood, and feels kind of soft. Came in with three areas badly chipped. Looks resemble the picture. Still usable for its price and the complexity of getting refund/return the product, i will keep it.
K***B –
For the price it was a good find! But it took at least an hour and two people to put together and even then it was very difficult to do it right without everything fall apart all the time.
M***m –
It’s very nice, it’s of great quality and easy to assemble, I had fun doing it, very spacious, I loved it!! π«°π»
E***r –
SUPER HAPPY
S***o –
Very good, it looks great even if the material is pen cardboard. We’ll see how it stands.
K***z –
Very cute
Customer –
Much smaller than expected, a bit expensive considering the material and the size, easy to build, be careful when screwing the pieces together.
κΉ***μ –
This is like a puzzleβ¦..
Customer –
Is small but good. Thank you.
b***d –
I love it, I am very fond of it, I will order it again for my daughter.
a***H –
very good size good quality ππ½
L***n –
It is cute.
m***o –
It was really hard to do, the instruction wasnt really clear, expect that, everything is alright
Customer –
Need to assemble…γ .γ
S***g –
Building it took some patience, but i was able to do it in about 20 minutes. Perfect dimensions for my desk.
N***k –
Originally was supposed to come on the 26th-30th, it came on the 17th which is really good. I just finished building it and this is what it looked like. I am extremely satisfied especially because they give you your own screwdriver and nails.
Customer –
I bought it without looking carefully…it’s not plastic… Hardboard? Woodlock? What kind of material is that… haha haha haha
Customer –
Okay
K***r –
It’s not much, but paint chips fall off. Wipe it with a wet cloth or mop and clean around clothes and the floor with a broom. It’s sturdy because it’s tightened with screws. There’s no separate fixation for inserting a pen diagonally, but it doesn’t matter for use.
0***r –
The place where the pen is inserted is too stiff. It would be better if it was deeper. Assembly was more fun and good, but the quality is a bit expensive.
Customer –
Paper board? Wooden paper composite plate? Anyway, you have to assemble it in a way that fits it. Just usable
Customer –
Relatively easy to put together, the material is like dryboard but it feels sturdy. The pen holder on the left side is a little smaller than expected, but overall satisfied with the product
l***r –
Itβs so adorable!! Fits all my stuff so well, and instructions were very easy to follow to construct. Includes a screwdriver thankfully lol
Customer –
The screw gets tight while assembling.