Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
y***a –
Very beutiful and just as described i love it
W***r –
Very high end. very satisfied. Size XL
G***a –
The item is very beautiful, it’s slightly small for me and a little short in length. Otherwise, I really like it. The sleeves are rather 3/4 compared to the photo. That’s really not bad for the price.
Customer –
10/10 .Thank you very much! exactly as the picture.
t***u –
Very pleased with this gown, needed this very last minute and it did not disappoint. I am 5’5 medium build and it fits perfectly for me
s***s –
beautiful, love i
Customer –
It’s the same in the photo, I really like it.
M***N –
very pretty
M***n –
Oh my goodness! I’m like wow! this is very beautiful.
t***r –
Very beautiful . I like the material and nice color.
O***a –
Beautiful dress. have ordered more for my sisters. Can be styled so many ways!
Customer –
splendide
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
Customer –
Perfect for the price, really looking forward to the range
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
R***Y –
Super pretty
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
B***r –
Same as pictured. Very excellent but a bit too shiny for me, lol. Overall, very nice dress. I ordered in march 31 & i received on april 1st and i was amazed on how fast it got delivered..
Customer –
Vraiment magnifique. Exactement sur la photo.
Customer –
merci beaucoup bien reçu
Customer –
Really magnificent. Exactly in the photo.
Customer –
Thank you very well received
k***e –
The dress is very beautiful, identical to the description. I am 1.71m tall and it fits me perfectly. I washed it and it didn’t move. I don’t regret my purchase.
k***m –
Magnificent for the price.
E***r –
Super
a***i –
Very beautiful
Customer –
bien reçu merci beaucoup
Customer –
Well received thank you very much
a***r –
Beautiful
Met Knife expectations
C***y –
High-quality item.
Customer –
The dress is very beautiful, the only small flaw is that the length is too tight. Otherwise, I recommend without hesitation. Thank you
A***b –
Too beautiful
M***r –
nice dress but dresses too short. I am 168 and it is not long enough. With high heels it looks short.
C***g –
Received, very beautiful brocade material.
k***n –
hello friend I received my package, this is exactly what I wanted, thank you very much, that’s nice
E***i –
Fits accurately and beautifull! I will buy it again and again in different colors!
f***r –
I really like the dress.
Customer –
très jolie vraiment, livraison rapide vendeur correct la robe correspond exactement comme sur la photos d’ailleurs matière du tissu beaucoup trop joli en vraie je recommande ce vendeur sans hésiter et c’est avec grand plaisir que j’achèterai chez lui à nouveau
Customer –
Beautiful african dress just like in the photo
a***a –
Incredible, exactly like the photos. It’s magnificent

M***u –
As in the photo, superb outfit.
y***r –
très bon qualité j’aime bien
m***o –
Magnifique mais la longueur des manches est un peu court
A***k –
I like the address thank you so much

y***r –
Very good quality, I like it
m***o –
Magnificent but the length of the sleeves is a bit short
E***e –
I love it
E***a –
Very beautiful dress! I recommend! Thank you!♥️
️
Customer –
top
Customer –
it’s so beautiful more than the picture but I don’t know if it will remain beautiful after wash