Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***e –
Very comfortable and meets its purpose very well.
Customer –
It’s not bad haha. There are similar products, but Ali was very cheap, so I bought it. I’m satisfied for entry-level use.
G***h –
Good quality, soft touch coating, 4 glides provide good glide.
Y***v –
I liked it. I use it with MH Master 3S.
P***a –
Product of great quality, arrived very quickly and within the expected standard. Everything as advertised. I recommend the purchase!
N***r –
Very satisfied with this purchase, and what i received matches the images exactly. The top surface is a rubber with a little bit of give when you press on it, providing good support for the wrist. Slides around on your standard mouse pad very easily, which keeps this thing firmly exactly under your wrist. Can recommend.
M***k –
Very good! Thanks a lot!
y***m –
It’s not bad.
m***o –
Looks ok
뉴***카 –
It’s good because it gently supports the wrist and allows for easy movement.
R***s –
Very useful thanks!
Customer –
Very useful
T***j –
Great, fit pretty well even if your hands are big, quality of silicone cover is good
T***l –
Smaller than i thought but otherwise looks sturdy and good
Customer –
The quality is good, delivery is fast.
G***i –
Good quality, ergonomic, easy to use, comfortable, good grip with the hand.
G***l –
Well worth for the price!
J***m –
X
Customer –
Works okay
Customer –
I bought the second one and am using it. It’s not fluffy, so it’s actually better.
Customer –
Fast delivery. Product is very comfortable. I recommend it.
f***r –
Very comfortable, great material.
J***T –
Good quality
Customer –
Excellent
Customer –
I tried using it at the perfect height for the mx mouse, and it’s comfortable.
D***n –
A good product, it slides easily and works as intended and the material is of quality and feels comfortable
D***A –
The quality is good, my wrist doesn’t hurt as much after long session of pc use, also as other said it’s good to use even when gaming, i played marvel rivals using it and no issues, recommended.
m***m –
Good, good, good, good, good, good, good, good, good, good
M***y –
It’s very comfortable Delivery was super fast
B***a –
Very good, excellent material, I will buy one for my wife and one for my mother-in-law.
P***o –
Very good product, ordered with apprehension, but it is indeed a great product.
Customer –
I had one of these before, worked great. This one is just as good. The only reason i’m buying another one is because my dog ate my first one.
t***r –
Quality is good but not as soft as expected. Still a good product and slides well on mouse pad
c***n –
It’s very thin, I hope it works
Customer –
Works very well. Best purchase i made in a long while. The box was crushed in transit but the product was fine.
Е***ч –
Great product, fast delivery, recommend.
U***s –
It works great
I***T –
Good
S***v –
I like this wrist pad. Everything is as described. Very satisfied.
A***y –
Fast delivery with good package 📦 Thank you
Customer –
Good!
J***s –
Excellent product. Very good quality.
V***R –
Excellent and comfortable
Customer –
Works great. Feels solid
F***l –
Perfect for what it is, i wasn’t expecting much but it’s actually very comfortable.
Customer –
Fits well with low-profile keyboard.
Customer –
It’s a bit small, but it fits the vertical well. The one from Daiso is too high up and makes my wrist hurt, but this one is good.
A***i –
Solid item. Definitely makes using the mouse a bit more comfortable
Customer –
The cost performance is the best, I like it.
P***a –
Outstanding.
S***n –
This is a pad used to fit the end of the palm and wrist, and it feels good to wear on the palm. The pad that the mouse moves on is not well fixed, and it seems that some people may like it or dislike it depending on their preference.
j***o –
Great, for those who are afraid of it not sliding on the mousepad, you can buy without worry.
M***a –
Perfect
0***r –
The stitching is good, but it’s bigger than expected, making it suitable for people with larger hands. The delivery came in a bundle and arrived quickly. The packaging is always like this, but it’s a bit ambiguous. It’s convenient to use, but it doesn’t fit my hand size, which is a bit frustrating. It slides smoothly, but it’s disappointing.
I***z –
Good quality, accurate description, fast delivery, very good overall
R***a –
It’s not for everyone’s taste, but it feels comfortable and my hand rests.
V***k –
Very comfortable with this wrist pad
M***y –
Does the job. But it moves easily while using the mouse. Else good.
Y***k –
excellent as described in the publication.
Customer –
All ok. quality as expected. Quick delivery. Would buy again! Everyone likes it. Color is good. Good product in total.
З***ч –
Unusual, but seems okay. It is very important to sit correctly, if the hands are too high on the table, the stand will dig into the wrist. They roll well on the table. I didn’t want to use a mouse pad with the mouse, although it all depends on the shape of the mouse and the grip.
M***z –
Sorry for the messy desk lol… it fits perfectly!
O***t –
Great product. Definitely helps with resting the wrist while using the mouse for casual or gaming use.
D***z –
Love it
M***a –
Fits well in the hand, even in larger hands.
Customer –
Good, it’s more comfortable to hold the mouse and slides well, so it moves well with the mouse.
Customer –
The delivery was faster than expected, and the packaging arrived in good condition. The product quality is satisfactory, it matches the description, and there are no issues with usage. It’s cost-effective and exceeds expectations. We recommend it to those who need it!
a***r –
The shape and height are good, but it’s very hard plastic. If it were soft, it would be great
J***z –
Very useful, eliminates possible hand pain
Customer –
Exactly what was shown.. super fast deliver
B***O –
This along with an ergonomic mouse is the best for the wrist, I started using it and goodbye pain, plus you quickly get used to moving it alongside the mouse.
Customer –
Good 👍
a***r –
It’s a small and soft silicone cushion, so it fits well on the wrist without any burden. Compared to the existing fixed stand, it allows the wrist to move freely, making mouse operation much more comfortable. Even for tasks that require precise movements, such as gaming or design work, it doesn’t interfere at all, and using it for long periods has definitely reduced wrist fatigue. It’s soft and has good elasticity, so it won’t easily come off even after long use. The small size makes it easy to carry when traveling or going out. I feel satisfied because the desk is clean and my concentration has improved!
A***o –
A good stand that fits comfortably in the hand and glides easily on the gaming surface.
M***s –
I liked it, it slides well and fits perfectly. But it’s harder than I expected
S***M –
Good
Customer –
The delivery came quickly. The packaging is in good condition. The product is also good. However, since the size is free size, it seems to fit people with larger hands. There is something slightly not right. Daiso has wrist protection cushions and dolls, maybe using those might be better. If you try it more and don’t like it, I’ll use the doll again.
D***n –
Small but I think it will help!
Customer –
The product is good for the price.
I***z –
It’s a bit hard but it slides well on the mat.
Customer –
good
a***r –
Good
A***o –
Comfortable stand! Even the color matched my mouse.
K***o –
Very good product, arrived in advance