Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
j***r –
Very fast delivery, the product is of good quality, just didn’t come with the battery that was supposed to be included.
L***r –
Top
a***r –
delivered quickly
Á***z –
For the price, it looks reliable and durable, it’s just like the image, but it came without the battery.
P***o –
everything correct
G***o –
Szuper
t***t –
Perfect! Its like there is no glass and the red dot just magicaly is projected. Very pleased with it.
F***g –
Very good product. It is sent from Poland and not France as it says when ordering.
Customer –
Good quality at a reasonable price. The light spot looks good and seems quite robust.
A***s –
I haven’t tried it yet, but I like it a lot. 👍
a***r –
Smooth and delivered on time
f***o –
Apparently everything is fine, the only thing is that the box says it includes the battery and it came without it.
f***l –
Perfect fit on an AR15, the parallax doesn’t seem excessive when tested at the range… and the brightness is really low, at 11 during the day you can’t see very well.
m***r –
Perfect, ideal transaction. Thank you.
A***a –
It looks good quality and durable, it arrived super earlier than expected, it took three days to arrive.
B***n –
Item is as promised, exactly as described.
N***g –
Good enough
T***r –
Super fast delivery and great price-performance ratio. I am very satisfied.
Customer –
Cheap ….
M***n –
Item is pretty good. But no battery even though shown in the pictures. Still pretty good and super fast delivery.
a***r –
Is in fact shockproof. I tested whether this site would hold zero by striking it multiple times with a rubber mallet and comparing. It did, in fact hold zero. This is a very good result for an optic in this price range.
Т***в –
OK
C***z –
All good
m***r –
The camera isn’t even bad for this money – obviously for a windsock.
j***a –
Everything is fine, it comes without a battery.
a***r –
I like it visually very well
d***d –
I gave 3 start only because package in not well some damage in the item, the adjustment cover there a little chips of or scratches maybe of the delivery, and other is working well perfectly. And i surprise of the shipping is very fast.
M***n –
Everything perfect
G***ń –
Very good product, consistent. describe. I recommend!
L***n –
This mounts easily, quick adjustment. 👌
f***o –
Exactly what I expected. Delivered without a battery, as indicated, in a beautiful box. The point is very fine, ideal. brightness settings a bit hard, but to be seen in use. And the delivery, I believe it’s the fastest I’ve ever experienced, ordered on Saturday, received on Tuesday.
Customer –
red point drooling
r***r –
Product seems of higher quality. No trash!
B***n –
Package received quickly. Very good value for money. The gear knob is hard to operate.
L***n –
It is supposed to come with a battery in the photo but it came without one. The finish is very good, but until I buy the battery, I won’t be able to try it.
D***p –
Delivery on the fourth day. Sturdy scope, clear vision.
M***a –
Ok
F***r –
Clean delivery. Everything included, even a battery which others have complained about. The quality is clear and evident. So far, good impression. Let’s see how it performs outside in the field. Airsoft player.
T***s –
Perfect and beautiful
R***a –
Good
Customer –
Excellent product, well-visible red dot, battery included, great value for the price. 👍 👍 👍 👍
R***n –
super quality. The red dot is very small and has a sharp edge, so it really corresponds to 2 MOA. Communication and shipping are simple and fast. Great value for money and gladly again.
n***t –
Arrived whithin 3 days. Didn’t include the battery as someone else mentioned in the review. Mine didn’t include a nut, so i couldn’t attach the sight itself. But one is easily bought from a hardware store.
P***s –
Fast shipping in 2 days, everything perfect, well wrapped and protected.
Customer –
Coool
D***r –
Super Red Dot. Unfortunately, the included battery was empty, but with a new one it works very well! ! Shipping was very fast, it was delivered after 4 days. very much welcome again 👍
Customer –
Definitely not the best, but for this price it’s excellent.
a***r –
For the price, it works quite well, I was deceived by the regulators that are just caps but otherwise good.
B***u –
Well, it seems to look good, but it didn’t come with a battery so I have no way to check it. The battery is included but it did not arrive.
p***r –
Perfect
T***v –
Super
C***L –
Good packaging Delivery fast Good quality
a***r –
very good quality, works well and fast delivery.
Customer –
very very surprised received very quickly.
F***i –
Excellent product, well-made and delivered quickly.
Customer –
Works as described.
H***l –
Thanks
b***r –
Nice little red dot… the red dot is powerful enough to be seen with high brightness.
V***c –
I love it
Customer –
Korras. It works. The tarnish is due to the overwhelming speed.
Customer –
Beautiful very bie.
y***r –
Unfortunately, I never received the item. Refund was not a problem.
C***i –
Got it, tried it Great product, use it mostly for airsoft. Have no issues with it. Got it suprisingly fast
Z***o –
Very good viewfinder for the price, good quality, sturdy and efficient ^^ I recommend the product. 👌 😀
Customer –
Perfect! Too bad for the missing battery.
M***e –
Thanks!
B***z –
Hello morning The battery wasn’t included. Misleading advertising in the instructions. It was included. The 2moa red dot works once the battery is purchased. This involves additional costs. Cela implique des frais supplémentaire ! !! !
V***o –
Red dot sight looks good, works correctly, lowest setting is a little bright, but daylight should look fine. Led looks a little bigger than 2moa, but not a problem for this good price. Tracking was slow on the shipping, but it did arrive, thank you!
S***O –
It’s luxurious for its price, it cost me about €25 now I can look at things with a red dot, now it just needs to be tested.
0***r –
It’s what it advertises, looks good.
J***I –
Everything is perfect, just need to try it
A***d –
Seems fine. The switch to turn on/off is a bit stiff. But otherwise, he is doing what he needs to do. Good for the price
A***i –
Does not come with battery, maximum quality rest
A***o –
It doesn’t come with a battery like in the photo, it’s a detail that doesn’t cost anything.