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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
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im really disappointed of this product, it is not reliable as expected, and it doesn’t serve the purpose, and the 4G is not sustainable it connect for 30 minutes and it disconnect and this is the main problem, the store feedback was the battery is not charged and the SIM card 4G does not have good reception! although im sure all of what he mentioned is not really sure! however if anybody is planning to purchase just to benefit from the 4G feature, I really don’t recommend!! Hopefully that the seller communicate with manufacturer and double check the deficiency!!
Extremely fast delivery. Product corresponds in any way to the description. I recommend this store
Very quality solar camera. The picture is very clear and you can choose HD or SD and HD is so clear, even in the night. Solar panel can charge camera even rainy day!
clear picture at day and night. Wide angle with smooth PTZ control, the solar camera with 4G connection, work stable as store advise, great
Top purchase! Second 4g solar camera there. I like it. Night vision is colorful, great! T
open the color mode at night, see cleare and get notifis everytime, good solar battery camera so far I bought
massive thumbs-up for this wifi solar camera.It was easy to install and to connect to the phone app. About the picture quality I can say that is very clear in the daylight and also is fantastic on night vision.
First camera built in battery bay! Amazing. Size very small, but everything works. Can share camera to 5 family member!
This security camera surprises by the quality of images and videos. It is easy to configure and use. I appreciate having the choice between infrared mode and LED mode for night, infrared mode is more discreet and LED mode has a deterrent effect because the lighting and quite powerful.
very easy to install solar ip camera just need put up coming with a template and a mounting bracket to make it easier. As advertised
I had some initial problems with having the SIM card, but the store was very helpfull to sort it out. Item works perfect. I will buy again
good cctv camera provide full control remotely. App is easy to install and wifi range nice
Excellent
TOP store! After having any problem has managed to help me. Excellent camera!
Excellent Camera
Really nice. Looks as on the picture.
good for the cheap price
good product, good quality
Excellent product and price
Very good store and fast delivery! The product is excellent and everything works ! I recommend to everyone! Thanks!
I love this item! very easily adjusted, going to but more :)
Good Seller.
i am old clients for this supplier, they are manufacture, i worked with them over one year already. professional camera, recommend
this one camera resell well in EU, with two way talk, wifi connection stable, and battery long time. support 128gb sd card and cloud storage. very good