SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the boards, neatly packed in a pouty bag and additionally wrapped with a navel. Came quickly, I take the 2nd time from this store. The first board successfully works in a lithium screwdriver. Delivery was almost молниеносной ;) now there are boards, and the rest of the component has not left China yet;)
Each board in a separate sealed anti-static bag. All OK
The order received, packed like not bad, but there is a gap on the package, but the fee seems not damaged. The batteries have not yet come, I can not check, I'll check back...
all is good as usuall ;) Work fine in screwdriver
The package has reached. Packing is good. Delivery about month.
I recommend everyone. Excellent lithium battery controller!
Sent quickly, arrived quickly, packed well. Until I collect the battery, I'll quit later. The whole looks. Recommend the store!
Delivery of the free free free and and free of the free free of the free free of the free free of the free free of the free free of the free of the free free of the free free of the free free of the free free of the free free of the free free of the free free of the free free of the free free of the free free of the free of the free of the free of the free of the free of the free of the free of the free of the free and Spin good. The fee of the SHPC did not spill memory 0.,4.2, 8.4, 12. Recommend it.
The item corresponds to the description made qualitatively store recommend five stars
Delivery as part of the national parcel about three weeks. BMS quality are satisfied. We order not the first time. )))
Good quality. Arrived in Vienna in 32 days
Everything is normal, came quickly, and works only in the way, something quality and necessary. + received a refund of 10% of the amount when ordering through this service Ali (tchk) pub/3a7xck details on the photo!
The parcel arrived in Moscow region in 2.5 weeks, in the general parcel. Immediately put in the screwdriver everything works well. I'll order another one.
Order 03.04 came to MSK in mid-April, cost 211.83, before that, there was an order from another store and he pressed this fee, this is the one that in the photo of the product, very powerful fast bird
It works. After KZ recovers without charging connection
Very fast delivery! Only 17 days in St. Petersburg. Thrown in the mailbox. The fee is working, made qualitatively. Installed it in interscol's refurbished screwdriver battery. All right, you can order from this store.
The order was in one package with the other, with more detailed consideration of chips and cracks not found, packed as necessary. How to supply and test add the review.
It was 1 month. I'll try. If there is a negative experience, I will necessarily add. Seller recommend.
Great fees! Soon they will be introduced into the body of Akim. Recommend!
With the old versions there were problems, then in defense earlier they left, then because of the lack of mosphets flew away from overheating. It's all right here.
Hello, it's on time, packed perfectly! There are videos: https://youtu (Point) be/uoxmzcv _ 1ve
Quality is good, one and a half months delivery
Quickly delivered packed perfectly in work until checked
The Balancer arrived, much faster than the batteries. I hope it'll be okay when I get together. Bought for the refurbishment of "Shurik" under the Li-ion.
Everything has come)))