SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ovalco Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ovalcomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Article well arrived in good condition.
Great product
Looks decent. Took for the car, because the regular Mick is not very.
Looks good
The truth I'm surprised, for that price it seems to be a micro of much more value, 100% recommended
The business.
Microphones are super, reached on schedule, the store is good, I advise the goods to purchase.
Very quiet, took exactly the same couple of years ago, worked much better.
ok1
ok
Microphone working, for ZOOM Children will do.
Nice mic.
I bought both microphones no one works. The computer sees, the software also does not want to record sound
A perfect mobile product although on pc like it doesn't run, but on mobile it works perfectly, it arrived smoothly
Got it. All as in the description. The sound is quiet or not very high quality. There is almost no difference with the native speaker of the phone.
I can't connect it to the pc. You don't recognize it.
OK, microphone works well if placed on the lapel - normal placement for this type of microphone. Not very sensitive (when placed more than 50-100cm from mouth the sound is quiet, but this is good to suppress background noise).
The sound is very good
ok
Normal mic
Microphone perfectly suited for video conferencing, connected to the microphone input of the computer. The sound quality is quite correct. I connected the microphone on my ZOOM H6 with an XLR adapter but no sound is picked up!
Does not work with the phone Poco M3
Great goods! See my review and full test comparison with Sennheiser me 2 On yutub Channel: video ovorchun # al_steklov
Very quickly reached-in 14 days
It's OK. Only I bought a voice amplifier for the guide and it's phonite. It is possible to a computer or phone will be good, but there is no way to check. And so, everything works, the clip can be, the cable is long