We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera is externally and the box is excellent)) at work it is necessary to hang with the connection .. the video is clearly not fulhd photo I ordered exactly 1080 .. The sound also brakes.
camera as described. works perfectly.
The camera for its money is beautiful! I only had to hang around in the settings with the access point, but I figured it out! Shoots well, the picture in HD is good! Advise!
Very fast shipping service top quality ומצוין highly recommend
Missing to test it but it works well, good image, control with cel. You choose what you record
It works great, and super easy to set up. By putting a stick, it doesn't say what the SD is for, I buy it thinking the camera itself Records, and it has no Bay for SD. For the rest Enchanted
The goods did not receive the fault of the post office. The store sent quickly and the camera came much earlier than I expected. Went to the Post Office 4 times, first could not find the parcel, and then stupidly sent back and all by their fault. Disgusting work! The time of the dispute has already passed, but I contacted the seller. He checked and I got the money back! This is very cool, thank you seller!
Hello I ordered a cam and a memory card 228 giga and less deliver a card of 29 giga it is marked 128 but if you put it in a computer it is 29 giga I thank you for sending me the good Card or refund my money Thank you in advance
The product is very good image and video quality.
This is a high definition PTZ camera with many functions that met all my expectations.
It was very easy to find the app (there's a QR code in the instructions or it's easily searchable) and download it to my phone through Play Store. Once registered the cameras connected within seconds. It was extremely straightforward.
El sonido es bastante aceptable lo que hace factible utilizarla como intercomunicador. Eso sí, con sonidos lejanos distorsiona un poco, especialmente con los graves. Y en cuanto a la detección de movimiento, hay que ser muy cuidadoso configurando la sensibilidad de la misma, ya que de no hacerlo bien llegar a saltar incluso con cambios de luz bruscos (paso de nubes, fuegos artificiales, etc.).
It supports microSD cards up to 128 GB and the camera can be managed via the "v380 pro" app that is available for iOS and Android. With that application we can display the live camera, rotate it (it can rotate 360 degrees horizontally and 114 degrees vertically) and receive notifications; In that respect it is quite complete.
The camera is made entirely of plastic and has a correct manufacturing quality. This is an input model that connects via WiFi and features a 1080p (Full HD) sensor with H.264 video compression system capable of capturing 15 fps. It also has night vision up to 9 meters and allows remote light and sound effect to be activated as a deterrent effect, and can also send alerts to your mobile when your motion sensor detects any As for audio, it is dual-track, allowing the camera to be used as an intercom.
The camera does what it needs to do. The motion sensor works well and you can activate multiple areas of the image as motion monitor, so that these zones can also be deleted. You can display a camera image or up to four camera images in the overview.
Vielleicht bin ich ein Anfänger, aber das ist die beste WLAN-Kamera, die mir je begegnet ist. Es bietet einen weiten Blickwinkel. Super einfach einzurichten und funktioniert gut mit Google Home. Ich mag die Funktionalität, diese Kamera im Privatsphärenmodus ein- und ausschalten zu können.
After the app update gets you getting a message, when placed in the room which moves (this can also be turned off).
Good specifications compared to price
I have been using the camera for about 2 weeks. In principle, everything is in working order. And as if everything is fine, but here many times they wrote that the camera itself "falls off" in autonomous mode. While for all 2 weeks of use, this happened 1 time, and to return the camera to its working condition took 15 minutes with the reconnection of hands. That is, if you leave the house, for example, and there will be such a bug, then the camera will become useless. Therefore, I would not advise the camera for long distance observations. And to include on the hour-another-norms. I apply a screen with the method of fixing this autonomous mode.
Fast delivery, the quality is excellent! Advise!!!
Everything is fine, but the Mail is jammed, and so the cameras are good, there would be an application on the computer at least under the browser, and that's the only solution of Android
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